So I Just Got A Call From Convert 2 Media...

Ooh, I'm late to the party but I'll still add my piece. If you are ringing my phone, YOU should identify yourself first and if you are after someone in particular you should name them (first name?). Although I also agree with the guy who said, if you sign up to an affiliate network you should expect a phone call within 72 hours.
 


It sounds like a good tactic to use. It's better than just not accepting people based on a suspicion.
 
verifying identity

I have software we use in our collection business to verify identitys.. If anybody needs a tracing solution I can refer you to the right guys
 
Ruck said:
That was me that called you. And yea, apologies it's a simple fraud prevention trick. Nobody is special, we call everyone the same way. The very fact I said I was from Convert2media is a tactic designed to let you know that it was C2M that was calling in case you change your mind and call us back.

If the phone call bothered you that much, you just took a load off my mind. So thanks.
No hard feelings, we do things a certain way. People dont like it, we dont bother.
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Ruck, this doesn't make any sense. I'm sure you haven't prevented 1 fraudulent affiliate from getting in because of this tactic. I'm sure you have other tactics which are probably working.

I understand it this way.
1. You call up in a non-businesslike manner refusing to announce yourself.
2. You identify yourself and hang up like a prank caller.
3. You wait for the potential affiliate to call you back.
4. The affiliate may call you back and you have to use your standard fraud prevention measures to screen them.

There is no fraud prevention in this at all. It's rude at best and more importantly is a waste of everyone's time. If it made sense as fraud protection, you could justify it.

That being said, I should sign up with C2M. I've heard only good things about you with the exception of your phone etiquette.
 
It doesnt make sense because you are not in my position so honestly you have no idea and your answer is not backed by the thousands of applications me and my team have denied.

One thing is for certain. I run a CPA Network to keep Publishers and Advertisers happy and build BOTH of their businesses. So in short:

1. Publishers working with us - no complaints.
2. Advertisers and Partners signing on - major backlog

So while I take in considerations of opinions it's not really going to change the way we do things. Signup, we'll give ya a call:zzwhip:
 
i don't see why everyone is fussing about saying their name when they've been called. what is the issue there? seriously...

big up to c2m for being so proactive.
 
Get a virgin mobile prepaid "business" cell phone and use it for your AM activities; if you are so afraid of saying your name on your personal one, you'll know who is calling on this one. Simple.
 
jenzkc said:
i don't see why everyone is fussing about saying their name when they've been called. what is the issue there? seriously...

big up to c2m for being so proactive.
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The problem isn't about giving your name, I'm sure every affiliate here would be happy to share it provided they know who they are speaking to. Not everyone feels comfortable with giving out their name to an unidentified caller, especially in the affiliate marketing circle.

While I see where you're coming from Ruck, a part of me feels like you might potentially miss out on a few great affiliates because of it. On the other hand, you will say it's probably worth it to prevent the losses.
 
Who the fuck answers their business phone by just saying "Hello?" This whole situation would have been avoided if the OP had simply stated their name when answering the phone ("This is <fname>") like a typical professional would have.
 
I'm sure I do miss out on business. I'm currently missing out on the Op's business because we keep missing each other but you are right that it is worth it to prevent losses.

We dont do this all the time either. It just happened to be me calling that day because we are over 300 pending applications in the whole and I have been a bit more aggressive as usual. I personally call very many ways, it just happened to be this way that day.

Pretty good move too. Without so many opinions on these issues who knows if we would have been able to sign up the 33 current pubs who have commented about this thread in their apps. With 2,400+ views there is a lesson here on differentiation. Different gets results, no matter what they may be.
 
props for the anti-fraud dept at C2m. If you're looking to take on a noob, PM me for my phone number, maybe i can get approved faster.
 
Ruck said:
I'm sure I do miss out on business. I'm currently missing out on the Op's business because we keep missing each other but you are right that it is worth it to prevent losses.

We dont do this all the time either. It just happened to be me calling that day because we are over 300 pending applications in the whole and I have been a bit more aggressive as usual. I personally call very many ways, it just happened to be this way that day.

Pretty good move too. Without so many opinions on these issues who knows if we would have been able to sign up the 33 current pubs who have commented about this thread in their apps. With 2,400+ views there is a lesson here on differentiation. Different gets results, no matter what they may be.
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Yea we do keep missing each other... If I still lived in Winter Park I would just come get approved in person LoL. I've been so hectic and busy that I'm just noticing how this thread has grown. Looks like a positive.

What if this whole thing was staged? Little bit of controversial marketing. :drinkup:
 
Just a suggestion for Ruck.. instead of asking "Who am I speaking with?" off the bat, you could say something along the lines of "I'm returning a confidential call and I can only speak to the intended person; would you please identify yourself?" Of course, if someone is sharing a phone line (college dorm or home line) and someone else answers, what happens? You just say "Sorry, I'm looking for someone else, bye"? That would sound really fishy to me if I hadn't read this thread. I understand the need to weed out scammers, but there's gotta be a better way to vet people. JFC this post parser is all fucked up. My quotes get turned into " and my carriage returns are stripped out.
 
C2M is one of the best networks period. They ALWAYS pay on time and are very helpful. Im not pushing massive volume yet but regardless this the network I wanna work with.
Great job Ruck.
 
surely you could stop fraud on affiliate networks be requiring a credit card to sign up, charging a random charge between $1 and $5 and requiring that number to sign up, like paypal. then only make cheques out to that name and billing address.
 
harrymouni said:
surely you could stop fraud on affiliate networks be requiring a credit card to sign up, charging a random charge between $1 and $5 and requiring that number to sign up, like paypal. then only make cheques out to that name and billing address.
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You can get a prepaid credit card with ANY address you want for $10 + desired balance so that wouldn't solve anything and probably put off new publishers from joining.
 
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