Beta test this kick ass new feedback service

dsiomtw

New member
Mar 12, 2007
1,495
30
0
End of the rainbow
I'm helping out a buddy with a new site and we need another handful of beta testers. I've never pimped anything on WF but this is a seriously cool service and I've already been using it to improve some of my landers.

You'll start out with a $64 credit in your account but if you need more let me know.

"Only accepting 3 new beta testers!"

32reviews - Feedback. Fast.
 


I tested the service out and thought the feedback provided was pretty good. I didn't test the demographic targeting of the users because I figured the service was new and I didn't know how accurate it would be. However, with general targeting I thought the feedback was good.

I used the standard reviews, rather than the quick reviews so I'd be curious to see how much more thorough they are for the price.
 
Hey UG, thanks for the feedback.

The demo targeting is accurate, but depending on the demos you select the limited number of available user testers could be problematic at this early stage. The user tester panel is being built up as we speak. The recommendation here is to only select the demo or demos that you feel are really important to your test. It's rare that more than 1 or 2 demo selections would be really necessary or appropriate.

Quick tests are really only for tests that won't take the user more than a few minutes - i.e. here are 5 versions of a logo, which one do you think portrays a sense of trust the best? Look at site X (your site?) for 30 seconds, look at site Y (a competitors' site?) for 30 seconds, then tell us which one looks more "professional" at first glance and why, etc. those types of things.

If you need the user to watch a 5 minute video or test out a shopping cart or anything else that takes some time, the Standard or Extended tests are more appropriate.

If you want to give it another go let me know and I can hook you up with some more credit in your account. It works REALLY good for testing very specific things...

You'll get some good feedback if you ask something basic like "would you enter your email and signup for a free account to ...?" but you can get some crazy good feedback and ideas by asking people to compare specific things vs one another, urging them to point out anything (or at least one thing) they don't like or could be improved, etc. etc. etc.

The idea for the service came about when a buddy and I were talking about how sometimes the results of split tests are so totally opposite of what you predict, and how we often felt like we were guessing what to do to make a page "better". With 32reviews you can ask people the what and WHY and get it straight from the horses mouth and not have to guess any more.

I'm having a blast with it. Granted I'm not paying anything, but anyone out there that wants to use it just let me know and I can hook you up as long as you give some feedback. :)
 
You'll get some good feedback if you ask something basic like "would you enter your email and signup for a free account to ...?"

That's basically what I did.


but you can get some crazy good feedback and ideas by asking people to compare specific things vs one another, urging them to point out anything (or at least one thing) they don't like or could be improved, etc. etc. etc.

The idea for the service came about when a buddy and I were talking about how sometimes the results of split tests are so totally opposite of what you predict, and how we often felt like we were guessing what to do to make a page "better". With 32reviews you can ask people the what and WHY and get it straight from the horses mouth and not have to guess any more.

That's awesome and you're right. I could definitely see using it for that because it's hard for me to think like Joe Public sometimes since I see the Internet through an IM filter.