Blueair Air Purifiers and Cleaners Threatens Legal action against ebayer LOL

ebtek

ebtek

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Oct 21, 2008
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reposted from another forum. what does WickedFire think about this?


cliffs:
Blueair air purifiers and cleaners contacts ebayer who has one of their products listed, telling them they need to take down the listing since it's advertised at a lower price than what their partners are allowed to sell it for..


WTF?


I am selling this.

Blueair 503 HEPA Silent Air Purifier | eBay


I receive this message:

I apologize for the inconvenience but I am not aware of you being an authorized dealer for Blueair products. You will need to remove the listing for the Blueair 503 immediately. THis is the link for reference:
http://www.ebay.com/itm/BlueAir-503-...efaultDomain_0

You may contact me if you have questions, other wise please simply remove this listing.

Thank you,
Robin Bousel
Dealer Account Sales Manager
Blueair, Inc




My Reply:

You're correct, I am not an authorized dealer. I'm just an end user that doesn't need their air purifier like they had thought. If your company would like to purchase the item from me for full price that would be great. I need some extra cash!





Her Reply back:
Thank you for your response. Unfortunately we will need you to take this listing down. We work very hard to protect our authorized distributors and protect their pricing structure. This listing is significantly lower than our minimum advertised pricing and we can't have this.GAY








Thank you for your compliance.




Regards,
Robin Bousel




So this company wants me to be stuck with this item, and to not sell it now that I have a built in the wall air purifier unit? (Went with AmericanStandard that piggy backs on my new AC unit)











EDIT:

I haven't submitted the C&D letter yet, but Publius received a reply on post #392 to his email.







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Another Reply from BlueAir:

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Tell them to get fucked. If they had a leg to stand on they would not be asking. eBay don't fuck around. If it was legit eBay would have already pulled the listing
 
dmnEPC said:
Tell them to get fucked. If they had a leg to stand on they would not be asking. eBay don't fuck around. If it was legit eBay would have already pulled the listing
Click to expand...

thats what im thinking.

imagine apple went after all the people selling their old iphones, or even iphone cases...

http://usa.blueair.com/
 
so what would happen if, hypothetically, the ebayer was buying them from china directly from the manufacturer, and selling them on ebay?

100% identical product, same packaging, everything identical just as if they bought it from walmart.
 
Well they prob have an exclusive contract. More than likely you would be buying knock offs, even if they came from same factory. Then they could go to feebay and file a counterfeit grievance. Look at some of the designer jeans. They yank listings or ban newer accounts if you try selling them (even if they are legit)
 
If you are selling them over and over for a profit as a business, then yes that is a problem as it violates their MAP pricing. But, if you are selling one of them because you don't want it anymore, then they can go fuck themselves.

I dealt with MAP pricing shit for years and it really boils down to how the individual company enforces it. If you are buying wholesale and selling on eBay, then they should contact your wholesaler.
 
inb4 OP admits he's been doing amazon ebay arbitrage with these purifiers for 6 months now.
 
update:


Lawyer just spoke with her personally.

She is going to forward him an email that outlines the resolution of the issues. She claims that she demanded the removal of photograph that I was using, from their website. She claims the violation was for using the copyright of the photo, not trying to sell the product. Obviously that was BS given the fact that she talks about authorized and unauthorized vendors. She says she will no longer bother me, etc.

Email should be coming soon.
 
letter back from the Customer Service Chick:




Dear ,



Thank you for your time today in resolving this matter. As I mentioned to you this morning, the issue we had was the unauthorized use of our copyrighted image from our website in the eBay listing. I explained to eBay’s VERO program representative that it appears the image has been taken down by the user so as far as we are concerned, the issue is resolved.



At this time I will not engage in further responses to communication from your client. If you need anything further from me I may be reached by the contact information below. Thank you again.



Regards,

Robin
 
ebtek said:
letter back from the Customer Service Chick:




Dear ,



Thank you for your time today in resolving this matter. As I mentioned to you this morning, the issue we had was the unauthorized use of our copyrighted image from our website in the eBay listing. I explained to eBay’s VERO program representative that it appears the image has been taken down by the user so as far as we are concerned, the issue is resolved.



At this time I will not engage in further responses to communication from your client. If you need anything further from me I may be reached by the contact information below. Thank you again.



Regards,

Robin
Click to expand...
Well, it's perfectly reasonable for them not to allow people to use their images without permission.
 
ebtek said:
...as far as we are concerned, the issue is resolved.
Click to expand...
PWND.

Awesome. A valuable lesson was learned here today. Let's rehash for those with the attention span of a gnat:

1. Seller tries to sell 1 Blueair air purifier on ebay.

2. Blueair's owner gets pissy and says "Take that down now; it'll hurt our authorized resellers! We're a small international corporation!"

3. Instead of waiting for a C&D, the SELLER goes on the offensive and has their lawyer send Blueair a threatening letters saying 'the law is on our side, you dumb shit. Apologize now.'

4. Blueair shits their pants and changes the focus of their complaint from reselling to photo theft... And then basically says "no biggie, it's cool now."​


Gotta remember that tactic. Good stuff. :thumbsup:
 
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