FAQ:
1.There are some online automated services available to disavow low quality backlinks. How are you different from them?
Answer: Good question! First of all, this is not an automated SEO tool or any software. this is a link removal, disavow service. We have already tested many popular link-pruning tools, and have identified that 99.98% of free online disavow tools provide false data, saying a high-quality site like Forbes.com is a suspected site with DA: 21, PA: 06. As a result, when using that automated tool, it could disavow a Forbes backlink as a low quality one through their automated disavow file-uploading method. That’s why we check each and every low quality link manually one by one in order to avoid losing quality backlinks for your website.
2.Do you require my Google webmaster account access information?
Answer: No, we will send you a ready-to-upload disavow file with step-by-step instructions, so you can upload them almost instantly.
3.Where do you gather link metrics data to check backlink profiles?
Answer: We collect our most accurate link data from Google, Moz, Ahrefs, Majesticseo, Semrush, Blekko, Seokicks, Seoprofiler, Copyscape, Waybackmachine, Succuri, Mxtoolbox and a few other premium link-analysis tools.
4.Do you write and submit reconsideration request for me?
Answer: If you received unnatural link warning or Manual penalty from Google then of course we can write unique reconsideration requests in addition to providing evidence for you. You will have to submit this manually through your Google webmaster tool.
5.After submitting a disavow file reconsideration request what will happen next?
Answer: You will have to wait at least 14-21 days to see the results. You can monitor backlink statics through Ahrefs and Google Reconsideration Request Response through the Google Webmaster tool.
6.Do you offer a money back guarantee?
Answer: Unfortunately, we are not able to offer a refund to our customers due to the amount of time involved in our work.
7.How can I track my project moments?
Answer: Each and every client will receive project management dashboard access. Using our PMD, you can monitor milestones and project moments. BacklinkDefender also allows you the chance to receive regular updates and collaborate with our staff-something that’s not available with other Disavow services.
8.How can I contact you if I have further questions?
Answer: Please contact us through hello (at)BacklinkDefender.com or by contacting our
helpdesk or Skype: extremeseo
Updates 11/06/2013:
1, Link Removal request : We require temporary email address for sending link removal request, but we use our own mail server SMTP or webmaster contact forms. ( you will receive screenshot proofs) so, no issue from your ISP / Host.
2, GWT Export : We accept Google webmaster tool " recent link " export for advanced link audit purpose (optional ), if you have an access with GWT, please give us GWT export via project management dashboard.
3, Social metrics analysis : more than 75K total backlinks customers will receive complete social metric datas like Retweets,links,Facebook shares,Google+,LinkedIn,Pinterest shares,etc reports.
4, Dedicated project manager : Dedicated project manager available for Resellers and Bulk orders, please contact us.
5, Review order status : review orders almost completed and we are doing final QA process, you will receive final reports within next 24-48 hrs.