If you're selling services (100k/200k projects), be careful

[light.House]

This just hit the ether:

State of Washington sues Web/SEO firm | NetworkWorld.com Community

State of Washington sues Web/SEO firm

• Misrepresenting the ability to significantly increase traffic to customer Web sites by achieving top search-engine rankings and failing to deliver other promised services.

• Falsely claiming an affiliation with other marketers including Specialty Merchandise Company, a so-called drop-ship wholesaler.

• Claiming that its customer service representatives can be reached at any time when, in fact, customers are often unable to reach representatives and sometimes do not receive return calls.

• Failing to provide refunds or honor cancellation requests.

• Continuing to bill the credit cards of some consumers who have attempted to cancel and submitting alleged debts to collection agencies.

• And, failing to register with the Department of Licensing as a commercial telephone solicitor and failing to provide written confirmation of a consumer's rights under the Commercial Telephone Solicitation Act.

 

[assi9]

• And, failing to register with the Department of Licensing as a commercial telephone solicitor

I didn't think this was a requirement if your soliciting B2B? Thats fucking nuts

EDIT: Cool blog man...subscribing

 

[omgyams]

Not that shocking considering their track record:

The attorney general says 90 complaints have been lodged against the company in the past four years. And it doesn't take a lot of Googling to see that Visible and its various iterations have attracted detractors.

 

[ejfern22]

If they are receiving that many complaints about this company I wouldn't sell or buy anything from this company. I would do some research before buying from a company that might be suspicious.

 

[jenzkc]

I can't help but think:

Warning: SEO Scams
Don't hire an SEO company until you've seen this...
www.AwesomeSEOCompany.com

 

[light.House]

EDIT: Cool blog man...subscribing

Thanks, it's currently inactive while I build out a video product to sell. Should be up in a week or two.

I do market calls on twitter as well.

 

[wheinrome]

The title tag alone should tell you they don't know shit.

 

[$5 Submissions]

It's probably the failure to issue refunds (in light of the "guarantees") that brought this on.