Letter to Milnic Media

[Mars]

To Millnic Media
1443 Pender Street
Vancouver, BC
Canada
V5L 1V7

Att: Ms Violet Vosper
cc: Jeremy Colbert



Outstanding Invoice

Our records show that you have an outstanding balance dating back to November, 2007 until December 2007. Your invoice was for $2458.35 and we have yet to receive this payment.



If this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by March 1st, 2008.



Thank you in advance for your cooperation. We hope to continue doing business with you in the future.


Sincerely,

Mars



* Sample letter I want to send to Millnic Media cause they never reply my email many times for the last 2 weeks.

 

[bamboo]

contact them through AIM

 

[nickycakes]

To Mars

Pretty sure they're net15 which means they pay you on the 15th of january for your traffic from dec1-dec31, and any previous money that you had made that didn't meet your payment threshold or whatever. Also you may have not submitted your tax forms. Probably better to contact them directly via phone or aim (which they make available to everyone here: Millnic Media ) before posting this on a public forum. Otherwise you run the risk of making yourself look like an enormous douchebag.....or I should probably rephrase that.. You are an enormous douchebag.

Sincerely,

Nickycakes

 

[noisecode]

Yeah, because it's impossible that they're jerking him around. Good call nicky.

 

[andrew wee]

Wouldn't it make sense to call them, rather than post on a forum like this?

 

[Mars]

I got weekly payment from them until last November when this problem occured. I have contacted many times to discuss this matter but still no reply.

I don't blame them on payment problem cause maybe those check lost in mail, or our third world country postman throw it into dust bin, who knows?

That's why I tried to contact them to stop those check, reissue new check or they can make payment using Paypal. But never got reply from them.

The reason that pissed me off, is their customer service sucks. Is like you ordering pizza, and they promised that your pizza will arrive within 30 minutes. After 1 hour, your pizza still not arrive, then you contact again to find out what happen to your pizza, but this time an answering machine answer your call " Thank you for calling Douchebag Pizza, the best pizza in town, press 1 to order or press 2 for customer service. Then you press 2, " Our customer service is very very busy right now, please hold" and the answering machine play some song until the line disconnect. You call again and again, same result.

Customer service is important. I don't care whether I got paid or not but at least they should inform me, what's the problem? If I break their TOS and my commission is forfeited, they should inform me as well, so I know, i'm doing something wrong.