In May I purchased a .org domain through Namecheap and went with the option to auto-enable WhoisGuard.
Today I checked by accident the whois info for this domain and discovered that my whois info wasn't protected. A quick check in the Namecheap backend proofed that WhoisGuard was enabled. Updating the WhoisGuard email didn't help, so I opened a support ticket. Their answer:
Anybody else experienced something like that?
I'm off to check the whois of all my Namcheap domains! Also the .com's and .net's!
Today I checked by accident the whois info for this domain and discovered that my whois info wasn't protected. A quick check in the Namecheap backend proofed that WhoisGuard was enabled. Updating the WhoisGuard email didn't help, so I opened a support ticket. Their answer:
Instantly... It hasn't been active for months! :boid:The information has been updated accordingly. Sometimes this doesn't happen instantly for .org, .info and ,biz domains, which was the reason of the issue in this case. We apologise for the inconveniences caused.
Anybody else experienced something like that?
I'm off to check the whois of all my Namcheap domains! Also the .com's and .net's!