Scammed by Maserati dealership

O

o hai guyz

New member
Jan 15, 2010
917
8
0
I took my GT in for servicing last week and when I got it back, the remote was busted. There was a scratch on the side and these fucks obviously dropped it, but they actually denied it and tried to say it was already like that. You can't even use it now. I called Maserati HQ and reported it to them, told them the dealership was scamming customers, being extremely rude, and the techs were incompetent and actually broke more shit than they fixed. HQ said they'd send a rep to the dealership to investigate, although I bet that's just a formality and nothing will happen.

I posted some negative reviews about them on the owners forum and apparently these guys have scammed tons of people, breaking stuff in cars that they're supposed to be fixing and just being incompetent in general. Literally every single person on the forum who has been to this dealership hates them; unfortunately I didn't ask about it before going to them because I falsely assumed that people who work on Ferraris for a living would actually have some knowledge about cars.

I left some more negative reviews of them on their google listing and my goal is to get them down to a 1 star rating so hopefully nobody else gets scammed by these guys. Obviously if I had broken the remote myself I'd have no problem buying a new one but there's no way I'm handing over $400 (cost of a new remote) to this huge scam of a dealership. Seriously I get better service when I pull up to McDonald's to buy a milkshake because at least if they fuck it up they don't ask me to pay them extra to fix it. Has anyone experienced anything like this with a local dealership and how did you solve it?
 


Print out all the reviews of the company along with your experience and estimated cost to repair the damage. Then lookup the CEO of the company and write a letter asking what they are going to do about it and Fedex everything to him/her.

I'm pretty sure you will get a better response then talking to whomever you talked to on the phone.
 
I've gotten shitty dealership service before but who hasn't? The one I had problems with was privately owned though. Bark up the tree and I'm sure you'll get somewhere.
 
Sorry to hear that. Lots of dealerships have a shitty way of dealing with customers, I have my own story. Over a year ago I stop by a local dealership to inquire about the Camaro. I speak to the sales person and was told that upon leaving a $500 deposit, the car I was looking for (trim & color) will be available within 4-5 days. That they just needed to bring it in from one of their other locations.

I leave the deposit and the very next day he calls me and tells me that the car isn't available anymore, and the only way now is if we place the order via the manufacture. Which really sucks since that process takes 3-4 months from inception to delivery. But I agree to it, and I get my tracking #. Couple weeks pass by, and the process hasn't budged, the manufacture (GM) was still waiting on paperwork from the dealership. I call in, and complain..he tells me not to worry about what the tracking # online says. Few more weeks go by..nothing changes online. I try to keep calling, he stops picking up the phone. Fortunately by that time I fall out of love with the camaros and picked up my bimmer..even though it cost nearly 2x more.

I never pursued this son of a bitch, and let him get away with my deposit clean. Mind if I use your thread to also call him out?
kristalautomall are scammers.
 
mGrunin said:
Fortunately by that time I fall out of love with the camaros and picked up my bimmer..even though it cost nearly 2x more.
Click to expand...

klL4m9V.gif
 
Lost fob to Passat. Had it towed to dealer, who ordered new fob and remote. Parts showed up next day, went to pickup car the following day. Paid the man, went out to the Passat.

Found that in addition to the new fob and remote they'd cleaned the car, washed and waxed it, and even cleaned my kids carseats all for free.

Perks of being a peasant I guess. :)
 
I know the feeling. Boeing recently fucked up my plane. I was pissed, and flew my other plane directly to Boeing headquarters to speak to the CEO about the issue.
 
I always fail to understand some people.

You work online, you know all these review sites, are engaged in a specialized forum.... and it never occured to you to do some cursory research on a place to repair your expensive penile extension?

::emp::
 
emp said:
I always fail to understand some people.

You work online, you know all these review sites, are engaged in a specialized forum.... and it never occured to you to do some cursory research on a place to repair your expensive penile extension?

::emp::
Click to expand...

I'm guessing cuz he didn't want to drive to the next Maserati dealer down the street?
 
PM me I can help you in posting lots of bad reviews on their GP page and getting down to 1 star ratings on their page.

Then may be you contact them back and charge them huge for reputation management. Sounds like a plan.
 
Kiopa_Matt said:
I know the feeling. Boeing recently fucked up my plane. I was pissed, and flew my other plane directly to Boeing headquarters to speak to the CEO about the issue.
Click to expand...

That's nothing. You should have seen what those fuckers did with my space shuttle. Never lending anything to NASA again - bastards!
 
Have you tried replacing the battery? Perhaps you got drunk and dropped it 6 months ago and only noticed this "scratch" now that it does'nt work?
 
You must log in or register to reply here.
Top Bottom