Tuts+ Premium Shit Fucktards

Shack

Shack

New member
Sep 4, 2011
353
3
0
relativegraphics.com
To all designers and coders, don't use these shitheads. The place is full of retards that became specialists over night.
I am having some problems with them now because of a subscription postpone from August-September to September-October and guess what, they told me I will be able to access everything after 9 September but I still can't.

I spammed with support tickets, messages on Facebook and Twitter and still nothing, no fucking response for 4 days !

Just keep away from them ! ZERO support.
 


Lack of support in any industry is frustrating. And I heed your warning, but I hardly think this scenario discredits their ability as subject experts.

I hope your issue is resolved in a timely fashion. I do think for larger entities, or any for that matter, customer service should be sharp. If it's not, WTF is the business even doing there?
 
Learned shitloads from nettuts. Too bad the support sucked
 
I learned HTML/CSS, PHP, and Javascript based on the videos and courses they release...

tumblr_lfqwkrxaPC1qd29zko1_500.jpg













Oh, and Photoshop too!
 
I have no respect for Envato. I reported a serious vulnerability on their tuts+ sites (all of them) and it went unfixed for at least 6 months. For all I know it may still exist, I stopped checking.
 
Just to remind you, I am posting here what happened meanwhile.

13 September 2012 09:39 AM
I spam them with emails and tickets because they won't respond for 3 damn days.

13 September 2012 04:06 PM
They respond back saying I have to tell them what is my problem. Stupidly enough, it seemed very hard for them to check my account and notice the problem.

13 September 2012 04:50 PM
I tell them again for the 13057th time what my problem is and I'm getting really tired of it.

14 September 2012 11:35 AM
I email them back asking what the hell is taking so long. Maybe I was a little impatient here, but to be honest I was still raging.

14 September 2012 11:50 AM
I get a response and I email them back saying that it's not fair for the subscription to expire on 10th October, when they activated back my account on 14th.

18 September 2012 2:30 PM
4 FUCKING DAYS. They email back saying they extended my subscription.

At first it seemed such a minor problem, but because of their superb support it took so fucking long. The reason ? I don't fucking now, they just suck at this part.

I first wanted to learn Illustrator from their courses, watched it and I barely understood something. Switched to lynda and I'm really satisfied now.

Just watch out with these guys !
 
You must log in or register to reply here.
Top Bottom