Website Usability Testing

[feedbackarmy]

"Affordable Website Usability Testing with Actionable Output!"

Ask yourself:

• What do random visitors think of your site?
• Are you hurting your conversion rate with confusing steps?
• What spelling mistakes or writing errors are destroying your credibility?

Feedback Army is a Website Usability Testing service based on Amazon's Mechanical Turk.

We make it easy to ask questions and get responses from 10, 25, or 50 people.

Here is the process:

• Submit your site
• Describe a task and 3-6 follow up questions for your reviewers
• Make a payment and start collecting responses

1. What is the cost?

• $7 for 10 responses
• $17 for 25 responses
• $33 for 50 responses

2. What can I ask?

Some questions we've seen are:

• Would you sign up for my mailing list. Why or why not?
• Please try to perform action X. How far did you get? What confused you?
• What aspect of this site confuses you?
• How credible is my site? What could make it better?

Know what you're getting--browse requests and their responses.

3. Can I just use Mechanical Turk and skip you?

Yes! For those who don't know, Mechanical Turk is a service to outsource small tasks. Most of our fee pays the workers for a quality response. That said, Feedback Army offers the following advantages over Mechanical Turk:

1. Responses are available as an RSS feed
2. No account creation is required
3. We manage the workers and their payment for you
4. Are you outside the United States? You can use Feedback Army

4. What if I'm unhappy with what I receive?

Ask and ye' shall receive. We'll refund your money.

http://feedbackarmy.com