Hi, I’m Aaron. I am the owner of The Philosopher: Online Publishing and Investments, the parent company of WebsiteTrafficWarehouse.com.
In spite of us being the most transparent and explanatory website traffic service in the world, with the most extensive FAQ page on the Web, and one of - if not the - most knowledgeable and responsive client support teams on the planet, there is invariably a certain percentage of people that order from us without, apparently, really understanding what they are buying.
We openly and honestly work with every one of these people, as we consider them basically innocent: computers and related services are often complex. It is self-evident that the person making these accusations does not fall into this more innocent group. Here’s why:
He was so impressed with our service that even after his first order had to be cancelled due to him at some point installing a Trojan on his target URL in an attempt to use our service as a means to hack people’s computers, he signed up for our affiliate program. He did so shortly after dropping the Paypal dispute that he initiated for us canceling his first order. We are in receipt of an email he sent us at that time commenting on how he was getting a “5-7%” install rate for his Trojan before we caught him. These results clearly pleased him; and, as we are certain he is aware, Trojans cannot be installed on ‘bot’/proxy traffic – only on real people’s real computers. Perhaps we stopped this person from hacking your computer, you who are reading this.
What is more, he was so impressed with our service and the results he experienced with his first order, that he placed a second order (the one he is currently using to make accusations), all in spite of the fact that his first order was cancelled only part way in due to the violation of our Terms. He was so bold as to open another dispute with PayPal on his second order, which he then escalated to a claim. PayPal investigated and summarily rejected his claim within a single hour of his escalation.
Further, he was so confident in our service that he made two referrals to us, the same day he decided to accuse us of serving ‘bot’ traffic. He referred not a complete stranger, but a personal friend – this is how highly he thought of our service, and indicative of how well it worked for him.
But, setting that aside, the salient issue appears to be that he did not receive clicks on his advertisements within a statistically insignificant amount of visits (100), within what is, itself, a statistically insignificant sized campaign for traffic brought to a URL via expired domain redirection (10,000 visitors). This is well within the “normal” range of what some people experience. Moreover, there is not a legitimate source of paid-for advertising anywhere in the world that guarantees any sort of conversion of any kind. Not Google, not MicroSoft, not AdBrite; not InfoLinks, Kontera, Chitika or any direct placement platform, etc. No one.
The information he has provided that he claims to be proof of ‘bot’ traffic is nothing of the sort. As thoroughly, transparently, and clearly described on our homepage, in our FAQ, and our terms, we send categorically targeted website traffic to client’s URL by way of expired domain redirection. Due to the nature of the redirection process, it is a technological impossibility for 3rd party, non-server-side analytics or measuring tools to track this method with consistency or accuracy. For this reason, we provide the means that we do for our clients to be able to objectively track every visitor we send. As simply as we know how to put it, different analytics do things differently and define the parameters of what constitutes a ‘visit’ differently. Further, non-server-side analytics and measuring tools are simply not equipped to define, or capable of determining, the ultimate source of most redirected expired domain visitors and are therefore often unable to register the visit at all. It is not simply a matter of the JavaScript of 3rd party analytics having time to load.
Not only do we not use ‘bots’/proxies, our system is what is known as “Proxy Banned” also referred to as “Proxy Restricted” or “Proxy Filtered.” What this means is: Not only do we not use bots/proxies, it is impossible for anyone who is using a proxy to surf the Internet to be redirected to a client’s target URL; and, it is impossible for any sort of ‘bot’ to access a client’s target URL through our system.
In a sentence, categorically targeted, redirected expired domain traffic is a person believing they are going to one place on the Internet, and ending up at another, logically, psychologically, and semantically related place. People not ending up where they thought they were going, in itself, makes bounce-rates high, time-on-site low, and click-through rates minor. In short, our service is on the Premium end of the cheaper sources of paid-for traffic. No one reasonably expects traffic brought to URL at less than ½ of one-cent per visitor to perform as one might reasonably expect traffic brought to a URL through advertising platforms such as Google’s AdWords or MicroSoft’s AdCenter at $2, $5, $8, and even $10 per click to perform per visitor. Ergo, our prices, and why people are buying thousands and thousands of visitors. Our clients are attempting, and often succeeding with us, to find an advertising method that provides a superior return on investment, relative to what ever their particular advertising goals are. Our service meets clients’ goals for some URLs and does not for others, and there is typically variance from campaign to campaign for the exact same target URL that targets the exact same category each time. This is the risk that our particular form of advertising poses for our clients, and we go into great, transparent, factual and honest detail about these things on our website.
All adverting methods have inherent risk. Many people, ourselves included, spend thousands upon thousands upon thousands of dollars in an effort to find the best converting means to spread awareness of their product, service, or message. Indeed, we are currently evaluating whether or not we will be continuing our AdWords advertising as a solid 50% of the clicks it generates for us stay on-site for 0-10 seconds. Same with MicroSoft’s AdCenter. We do not, as this individual has done and continues to do, send-off emails threatening bodily harm and the intention to hack Google or MicroSoft owned websites. We do not go on Internet tirades about Google or Microsoft, accusing them of sending ‘bot’ traffic because the individuals who only stayed on-site for 0-10 seconds were not compelled by our presentation.
Most traffic services, indeed most e-businesses, rely on omitting information to sell their product or service. Part of what makes us unique is that our marketing strategy is the polar opposite of this approach. We go so far as to do such things as illustrate an almost absurdly conservative conversion example of 1/100th of 1%, we do not bury our privacy policy or terms at the bottom of our homepage, instead opting to put these on every page right in the main menu bar and further placing them in multiple locations on multiple pages; we take every item of our terms that might serve as a point of contention for a potential client, extract them, and place them directly into the most descriptive, informative and straight-forward FAQ page that most people will ever read.
Our customer service policy is simple: “If you can help someone, help them.” That’s it. If someone contacts us wanting to know where on beautiful Estero Island (where we are based) they can get some good Mahi Mahi, we are going to reply to that email. No exceptions.
WebsiteTrafficWarehouse.com has been live since November of 2010, and not only are this individuals accusations and one-man mission to slander and defame us the first of their kind for this site, they are the first complaint about us to appear anywhere on the Internet. We are pretty certain that this is some sort of record for not only a traffic service, but for nearly any e-business. We don’t expect him to be the last to appear. However, if and when another does, we will respond to that with facts and reason as well. Due to what our service is, we unfortunately attract some unsavory characters.
We don’t ask anyone to take anything we are say at face value. The only things that we ask, indeed the only things that any legitimate business will ask of anyone, are that when one reads these types of accusations on the Internet, to just think critically about them, as they are never the whole truth of the matter. Second, we – like any legitimate business – ask only for the opportunity to prove that we can be trusted to do and provide what we say we will.
Thanks for reading.
