Weird issue with hosting. Please help

[donbosco001]

Can somebody help me?

I brought a website www.thespecialisthub.com a month ago. The site is hosted on Supportonbest hosting company. (wordpress theme)

After 2 weeks, my account got suspended without notice. I tried
to contact them, but cannot know the exact reason. It is a forex site.

The person who built this site, is not responding. He told it will be resolved soon. I also kept a analytics or traffic of my website.Daily the traffic is increasing.I changed the cpanel and ftp details, so others, can't get into
the website cpanel.

I suspect the person who built this site, since he is the owner or has
some relations with the hosting company. But, I am not sure about it. I updated 8 pages of content, in a single day. Is that the reason, why my account got suspended?

I am well aware of the web hosting rules, and why the hosting account gets suspended. But in this case, what is the specific reason.

My concerns are,
1) Is my website using a lot of resources from the hosting company,
so it got suspended.

2) The person, who built this site, may suspend my account, for
personal reasons, because he too owns a site, in this niche and my site is well indexed than him, after I did a lot of SEO work.

Which among the 2 possibilities is true?
(or) is there any specific reason?

Also, it is a free or cheap web hosting company. Did they suspend
my account, because the traffic increased dramatically. (If so,
they should suggest me to switch to dedicated server or VPS)

It's 20 days, since my account got suspended and issue still not
resolved. Please, I need answers to the following questions. Genuine answer will be appreciated.

1) Can I switch to another premium web hosting company?
If yes, can I change the nameservers, and host the website within 4 days?

2) Do they ( other hosting companies) deny access since my account got suspended?

Please help me in this situation.
I hope, someone in this forum, will answer my question.

Thank you

 

[Broland]

hmm, it's sounds a bit like you bought a domain name correct? Did you have that domain transferred to YOUR hosting account? Or did you just have the nameservers pointed?

You need to transfer the domain to a hosting account you own.

You say it got suspended but without notice.. so how do you know it is suspended if you received no notice or explanation. Sounds to me like you bought a domain but need to transfer it or just switch hosting.

Good Luck.

 

[donbosco001]

I am the owner of the domain. I brought it from wordpress. Does switching the hosting account, (and changing the name servers) solves the problem within 3 days.

Please reply. Thank you

 

[rish3]

Short Answer: Yes, you can, and should, host it elsewhere. Since your current DNS records appear to have a 24 hour TTL, you can do it as fast as 1 day.

Long answer:

At your registrar (looks like wildwestdomains), you tell it what the authoritative name servers are for the domain. Currently, it's this:

 host -t ns thespecialisthub.com
thespecialisthub.com name server ns2.eonshost.com.
thespecialisthub.com name server ns101.hostonbest.com.
thespecialisthub.com name server ns102.hostonbest.com.
thespecialisthub.com name server ns1.eonshost.com.

The TTL (time-to-live) on your DNS records is currently set to 86,400 seconds (24 hours). That means any changes you make could take up to 24 hours to propogate.

Anyhow:

1) Get a new webhost.

2) Pick a place to be the authoritative name servers for the site. Your registrar may be able to do that, and your new hosting company may be able to do so as well. Doesn't matter. Pick one. Enter the various DNS records, and make note of the hostnames for the DNS servers.

3) Move all the content to your new webhost.

4) Log into your registrar's website and change the authoritative nameservers to whatever you decided to do in #2. Now, over the next 24 hours, traffic will gradually swing to the new site.

Of course, there's more detail, like making sure you input records for your domain with and without the www, additional records if needed for email, how to upload content and test the site *before* you swing the DNS NS records, etc. Most hosting companies will have documentation that covers how to migrate.