WTF offer pulled no notice, lost thousands.

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darbsllim

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Mar 28, 2008
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London, Ontario
What would you do in this situation?

I started promoting a Canadian offer for a $500 Second Cup gift card yesterday and sent about 3500 leads to the advertiser!

It was a pretty good day for a first day running their campaign.

Today we ran the same offer, sent a little less traffic, should have converted at about 2000 leads (we didn't want to put all our traffic in 1 basket)

I noticed the stats on the affiliate network weren't updating all day today and I figured it was because it was Saturday, I tried to get a hold of the owner of the site/ affiliate manager all day, since early this morning - to find out when the stats would update.

I finally got a hold of him at like 12:30 AM, so the entire day went by when we were sending leads.

Apparently the advertiser pulled the offer without notifying the affiliate network.

what would you do in this situation where you're expecting a couple thousand from the traffic you've sent for a whole day and you are sitting at $0 because of a sleezy advertiser?

Who can you take it out on? The offer was redirected to another offer for the affiliate network that didn't count for us - so I'm pretty sure they made a lot of money even though the ad was expired.
 


If you can send that many leads in a day, you will probably have a reasonable amount of influence with the network to get compensation. Screwing you would be short term thinking on their part.
 
I've been wanting to know this answer since the fucking beginning of time.
Who is supposed to be the responsible party in the tracking, reporting, and payment of these business transaction? THE NETWORKS... they are supposed to track, report, and pay you. I understand if the Advertiser pulls, the network is shit out of luck, BUT WHY!? Why do networks not have ANY safeguards in place that prevent this? I mean Jesus is it that hard to see the advertisers COMPLETELY TAKING ADVANTAGE of the networks in instances like this? The network obviously has publishers pushing the offer... when its pulled (especially with no notification) the traffic is gonna keep flowing until someone goes, "Shit, this ain't right!" All the while this keeps making the ADVERTISER money on THE PUBLISHERS DIME, not to mention the Networks sweet profits are swept away as well.

Look at it this way, if I ever got boned by a network for anything over like $100, it would be the end of our business relationship plain and simple. The lack of responsibility it shows on the network's behalf is over powering. You mean... we (the publishers) are the backbone of ANY INCOME your network will EVER HAVE, and you can't even GUARANTEE us safe, reliable, TRUSTWORTHY transactions?

/rant
 
affiliate online marketing is lame.......find a brick and mortar you can market and bring them business, then turn it on and off at will. they will love you and pay you for eternity, especially if you build them a great website that you own and can brand at will
 
Well, it's a borderline thing, they can't monitor all their advertisers 24/7, but that doesn't mean you shouldn't be compensated. If they are clever, they'll work out some deal you and they can live with...especially since you seem to make them alot of money.
 
Please let us know how this plays out, they should compensate and if they don'tit means they aren't too concerned about keeping affiliates happy.

BD
 
it happens all the time with zip and email submit. You brought too many leads and they just shut down the offer..problem is affiliate network never notify you..
 
I will let you guys know what happens on Monday.

I don't want to say the name of the network yet - if they don't compensate me then I'll gladly say the name of the network lol

I know the network made some money, because the clicks were being redirected to another offer with the network's affiliate tag on it.

I was trying to call the network all day long too because the stats weren't updating, and I couldn't get in touch with anyone.
 
Man, that really sucks.. it really could go both ways, looks like both the network and the advertiser share some blame.
 
Sounds kinda hokey to me. If you're doing 3500 a day, you have your AM's cell number and they answer right away.
 
Sounds kinda hokey to me. If you're doing 3500 a day, you have your AM's cell number and they answer right away.

It's a relatively new network for me, the AM I signed up with started his own network and I moved with him.

I still had this account and noticed a good offer, so I started promoting it - I had the network owner's AIM and home number, but not his cell. He was at a family thing all day he said, thats why he was nowhere to be found all day.

It's a relatively small network, not even sure any of you have heard of it.
 
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