fucking SEScout

Just a heads up you spelled "backlink" wrong on your detailed pricing page.

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Regardless, good luck to the new team! :)
 


zxlk21e said:
so much fail. you probably took away Paypal so people can't cancel and you can hit the card every month until its cancelled.

as already mentioned, there are outstanding free and paid services that already have traction in the marketplace. you're entering too little too late. And competing on usability? you do realize this is a dime a dozen service. What else would you compete on, if not price or usability?
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Thanks for the feedback!

Usability and of course features

We removed paypal since there were to many problems with reliably allowing customers to cancel from within the software. So quite the opposite.
 
Philip P said:
Hold up a minute. Your idea of business ethics and customer service is instead of issuing a refund to people for payments that should never have been deducted, to offer further access to a "service" that they do not want?

Get the fuck out of here.
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Thanks Philip P for the feedback.

We are a new team, turning a new page. All we can do is offer a reliable service and good support right now and going forward.
 
sebastya said:
Not offering free accounts anymore? Come on...
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Sebastya: This may have been the company's original downfall. When we stepped in the majority of the infrastructure problems were related to a huge amount of free accounts. We made the decision to provide the best possible service to the significantly smaller group of clients that was paying. We do offer no questions asked 10 day money back guarantee so that folks can try out the software.
 
zxlk21e said:
as already mentioned, there are outstanding free and paid services that already have traction in the marketplace. you're entering too little too late. And competing on usability? you do realize this is a dime a dozen service. What else would you compete on, if not price or usability?
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zxlk21e: A lot of the services you are mentioning just copied SEscout without any real new innovation.

What will we compete on? Innovation! Case and point of this is our newly launched innovative Mobile push, SMS & E-mail notifications of any rank changes - happening in real-time! (Just launched a few days ago)

Since we released the new beta this feature a lot of you have been asking for.
 
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