Brendan J Smith of Motive Network: Stop Emailing

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Thanks for clearing that up, Brendan. Makes sense. However, I think special consideration should be given in instances where the affiliate may have been active at one point in time but has maybe not sent any traffic in a while. Especially those that were sending quality traffic/leads.
 


First, thanks for the responses Brendan and Jason. Makes sense.

kingofsp said:
Thanks for clearing that up, Brendan. Makes sense. However, I think special consideration should be given in instances where the affiliate may have been active at one point in time but has maybe not sent any traffic in a while. Especially those that were sending quality traffic/leads.
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I'd support that as well. If I've sent like $100,000 in leads at a network and never had any fraud problems, etc, I personally wouldn't feel so hot about feeling like I "owe" it to them or anything to keep running traffic if I want to keep my account at any given point in time. Although I understand the points you make; fine line to walk. Not really faulting any network for cleaning out inactive accounts, just personally wouldn't feel great about getting that email if I had done any decent level of biz in the past with the network. I know I personally try to maintain accounts across various networks just to have a wide range of offers to consider running/split test/etc., and at times have been surprised by results and ended up directing traffic at networks after a few months of inactivity after discovering a way to make an offer work I hadn't figured out at first.

Also in another thread there was an affiliate who mentioned they'd run traffic with you guys as recently as three weeks ago and got emailed about having their account deactivated -- don't know if that's accurate or not, but if it is, surely this must have been an error of some sort (seems easily possible considering everything was CC'd instead of BCC'd in the first place), as you wouldn't can an affiliate after three weeks of inactivity?
 
jvincent said:
First, thanks for the responses Brendan and Jason. Makes sense.



I'd support that as well. If I've sent like $100,000 in leads at a network and never had any fraud problems, etc, I personally wouldn't feel so hot about feeling like I "owe" it to them or anything to keep running traffic if I want to keep my account at any given point in time. Although I understand the points you make; fine line to walk. Not really faulting any network for cleaning out inactive accounts, just personally wouldn't feel great about getting that email if I had done any decent level of biz in the past with the network.

Also in another thread there was an affiliate who mentioned they'd run traffic with you guys as recently as three weeks ago and got emailed about having their account deactivated -- don't know if that's accurate or not, but if it is, surely this must have been an error of some sort (seems easily possible considering everything was CC'd instead of BCC'd in the first place), as you wouldn't can an affiliate after three weeks of inactivity?
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Yeah well the email that went out was a mistake and there were people on there that should not have been, and of course we did not intend to cc everyone like that. This was human error and I have taken care of that in-house, i manage the Network so i take full responsibility and personally apologize to everyone that was effected by this. I will be sure to keep a closer eye on this type of thing. Thanks everyone for the input.
 
Jon said:
I will never get tired of hearing about affiliates who see the supression lists on offers as "oh shit, a free email database for me to mail to, those networks are so stupid!!" --- Awesome idea guys.
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Can you say "Lashback?"

Knew you could! :stonedsmilie:
 
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