Debt Settlement USA - CJ RingRevenue - SCAM

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randomcognition

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Aug 13, 2009
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I got an email from CJ's Ringrevenue (pay-per-call) about a new company to promote - Debt Settlement USA. The payout was $10 for a call that lasted >1:45 (minutes). I figured that's not too bad, might be easy to promote. So I gave it a test call...answer the questions at the beginning that were qualifying and was connected to a sales associate.

At about the one minute mark, I start chatting with the Sales Associate and he asks me my name, state, says he's got some more questions I should answer ...

Now we're at 1:20 and the call mysteriously drops. Hey, I've got full coverage, this is weird....RIGHT BEFORE THE PAYOUT TIME

until 1 minute later I get a call back from the Debt Settlement USA "Hey is this XXXX?...looks like our call got dropped...sorry about that." I never even gave him my phone number to call me back at.


Don't waste your money with Debt Settlement USA on the Ringrevenue...complete waste of time and money!! It's a scam, beware!
 


Strange. Try it again, see if you can replicate the same behavior. With a sample size of 1, there's a strong possibility it could have been an error.

If that's their business model, they'll get about 20 calls from each affiliate before the affiliates stop promoting.

Also, of course you didn't need to give them your number for them to call you back - their call center systems obviously have caller ID.
 
I'll try it again when I get to a different phone. It just seemed all together too slick for it to be a coincidence, honestly. The policy probably wouldn't be to do this on every single call (that would be too noticeable)
 
I got an invite to PayPerCall a couple weeks before they launched it and had a similar experience... If you think about it, it really would not be that hard to have your own Asterisk box dropping a set number of leads.
 
DarkN1ght said:
I got an invite to PayPerCall a couple weeks before they launched it and had a similar experience... If you think about it, it really would not be that hard to have your own Asterisk box dropping a set number of leads.
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Are you talking about setting up automated calls to try to rack up paid calls? If so, that won't work at all.. call center operators would just hang up, and your account would be quickly noticed & disabled.
 
tvmatt said:
Are you talking about setting up automated calls to try to rack up paid calls? If so, that won't work at all.. call center operators would just hang up, and your account would be quickly noticed & disabled.
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Your not very bright.

Did you read any of the above posts? I was talking about them shaving.
 
I just tried calling from a different phone - I got disconnected at 1:15. Still excellent service. Haven't recieved a call back yet, I will update this if I do..really fishy!
 
DarkN1ght said:
Your not very bright.

Did you read any of the above posts? I was talking about them shaving.
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That would be "you're" not very bright. But nice try. Guess you're the one that's not very bright.

Anyway, didn't realize that you were talking about a call center setting up Aterisk to drop x% of calls at a certain length; it wasn't that clear. Thanks for clarifying & being condescending at the same time, ass.

Let's think about it this way. How many call centers are legitimately using call center management software that allows them to disconnect calls randomly? It doesn't make any sense to piss off your potential customers on the phone. If you're going to drop 10% of the calls, why not just lower payout to $9 from $10? Not a huge difference in CPA, and it won't piss off potential customers.
 
Ok, this is the worst fucking call center ever. The IVR has computerized text-to-speech prompts that sound awful, I was put on hold once transferred to the call center, and then once someone picked up again, I was disconnected while they were talking.

I'll give them a day to get their act together, but I think I'll bring this up with my CJ publisher rep...
 
Try #2 - got disconnected after the rep asked "Can you hold please?"

Edit - 3rd time's a charm. Finally got someone who didn't ask me to hold at first. He had no clue why I was disconnected twice in a row. Anyway, with their terrible IVR text-to-speech at the beginning of the call, I wouldn't be surprised if most people never get to an agent. Can't blame them for prequalifying, but have a human record those prompts... it's not that hard.
 
Maybe they have another way internally to weed out their own affiliates? Are you guys calling from phone numbers you signed up with?

and @tvmatt why would they lower the rate when they can keep everyone wanting the larger rate pushing traffic, meanwhile they are shaving off the top?
 
DarkN1ght said:
Maybe they have another way internally to weed out their own affiliates? Are you guys calling from phone numbers you signed up with?

and @tvmatt why would they lower the rate when they can keep everyone wanting the larger rate pushing traffic, meanwhile they are shaving off the top?
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They don't have access to publisher phone numbers through RingRevenue, but it's a different number that I'm trying with anyway.

As a publisher, it makes no difference to me. Shaving 10% or lowering my commission by 10% would net me the same average payout per call. I don't just blindly promote offers because they pay more. In the end, it's EPC that matters - not their price per lead.
 
tvmatt said:
They don't have access to publisher phone numbers through RingRevenue, but it's a different number that I'm trying with anyway.

As a publisher, it makes no difference to me. Shaving 10% or lowering my commission by 10% would net me the same average payout per call. I don't just blindly promote offers because they pay more. In the end, it's EPC that matters - not their price per lead.
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Right... Who cares how much you are making per lead? Why would the payout not matter... especially if you are buying premium traffic?
 
DarkN1ght said:
Right... Who cares how much you are making per lead? Why would the payout not matter... especially if you are buying premium traffic?
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I'm saying that the quoted payout per call doesn't matter to me - it's the EPC that matters. Two examples:

10 calls sent, $9 per call = $90
10 calls sent, $10 per call, 10% shaved = $90

I'd rather they pay me $9 per call & have accurate tracking vs. paying $10 per call & shaving 10% of my calls.
 
Yeah inbound calls should go for $40+ in the debt space. We have people that will buy them by the truckload all day long.
 
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