Hey Guys.
First off let me say, this forum is a god send.
So many great people on here willing to help.
Much appreciated.
Here's my situation.
I have a diet supplement website that is selling to people in the US and Canada.
Right now when customers call my website's 1-800 number it forwards to my cell in Canada.
I obviously don't want to deal with customers anymore so I hired 2 people from the Philippines to handle cust. support.
They are both working from home and I need them to handle inbound and outbound calls to the US and Canada.
What is the most cost effective way of doing this while maintaining a good call quality.
So far i best bet is to use the current 1-800 number and route it to a skype number - which is free for inbound calls.
Any better ideas?
First off let me say, this forum is a god send.
So many great people on here willing to help.
Much appreciated.
Here's my situation.
I have a diet supplement website that is selling to people in the US and Canada.
Right now when customers call my website's 1-800 number it forwards to my cell in Canada.
I obviously don't want to deal with customers anymore so I hired 2 people from the Philippines to handle cust. support.
They are both working from home and I need them to handle inbound and outbound calls to the US and Canada.
What is the most cost effective way of doing this while maintaining a good call quality.
So far i best bet is to use the current 1-800 number and route it to a skype number - which is free for inbound calls.
Any better ideas?
