Might be funny, I have lots of funny stories about pissed off "customers", but laugh at your own expense.. once you attain access to people's personal and private financial information, you're held to a higher-than-usual level of care and due diligence.
Messing with someone's bank account, especially after they write you a complaint/cease and desist, is just plain stupid and will cost you if you are responsible.
I assume that it's your responsibility if you're directing customer inquiries your way..
(PS) The County of San Diego apparently thinks "monies" is a word:
County of San Diego: Unclaimed Monies
Sorry, I forget that there are members here who aren't primarily affiliates. I should have said 'lead', not 'customer'. She is a customer, just not mine.
As for 'monies', yep, you guys win. I suck.
On a serious note though, someone should start a blog where affiliates can
post screenshots of their complaints. I would read it daily.