Business in China?

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Call me Dominik
May 20, 2013
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The problem: Lets say you intend to build an app/website and you don't want to miss out on potentially ~600 Million customers/users (and there is a huge rise of internet users in China). How do you go around this? How do you "do" business in China? How do you get the gov. to like you and not fuck you over, or even block your app/website?

I thought of going into a joint venture with a local IT company that releases the app under their name. Of course there will have to be done a few modifications so that the app/website fits in the criteria and doesn't express any form of liberty (...). But well, I don't have any experience with doing business in China. Of course you will need connections to be successful in China. But even big brands who have the capital, the labor and eventually even the connections still enormously fail in China.

Any of you bros have some experience or read something awesome about this? I guess this thread will be of interest for the whole community :)
 


I can only tell you what i have done so far.
I got on a plane and went to the city where i wanted to find programmers. I had a friend there already, who had worked for us for many years. I found a local whiz kid and put my trust in her. It has worked out so far. I setup business in china with no problems. They will help you at every step, business is business.

That being said, it was the most paperwork i have ever seen and it was all in Mandarin. It takes about a month of everyday work to setup. I got mine done faster because i was friendly and when people would say something overtly friendly i would ask them for a favour each time. :) Being nice and polite goes a long way in some countries.

In China it is about who you know if you are trying to get big contracts. I am not quite there, i will be marketing something to the chinese market by August/September. So far i have met some cool people just by standard networking. In my experience being in China is super easy if you are nice and polite and try to understand them.


The minimum investment is 100,000 RMB if you are actually setting up an office over there.

Bonne Chance :)
 
Here is something I found on quora:

I've got quite a few things on this topic to offer. While this mainly goes for China it goes for most of the other Asian countries like Vietnam, etc.

1. if you are going there to negotiate with a Chinese party. Be prepared to "walk away" and/or say "No". Chinese negotiators are very skilled at spotting weaknesses or vulnerabilities in foreigners especially Americans (I'm an American). Common strategies might include waiting until very late to get down to business (e.g., your flight leaves at 8pm Thursday so the other side gets down to business at 2pm Thursday afternoon knowing that you can't return to the US and your boss "empty handed". So, in a rush you give away things you normally wouldn't).

2. In general, Chinese will enter into a contract and then try to re-negotiate it after you've started up the venture or project. This is really frustrating and most foreigners have experience with this. Just be aware that after you've agreed on a contract, etc. the other side might bring it up again to re-discuss.

3. If you plan to sell a product to the Chinese market, price it accordingly. Yes there are 1.3 billion Chinese but the vast majority can't afford a Starbuck's coffee much less a US$18 DVD (while I don't approve of piracy,I can certainly understand why a Chinese Dad earning $2500 per year whose kids are bombarded with advertising for the latest Disney movie chooses to buy a $2 pirated version of that movie rather than a legitimate $15 copy which is beyond his means. If you have kids you'll understand his reasoning!). You'll have to adjust your business model and probably need to focus more on high volume/low margin (large population, low income) rather than the US type model that focuses on attaining the higher margins.

4. The Chinese want technology regardless of your industry. During negotiations you will be hounded for technology/operational transfers of some sort.

5. China is out for China and China only. Don't get the false sense that doing business there and making money will be easy. If your venture begins to make money be prepared for difficulty because that money should be made a Chinese firm not yours. To be fair, Beijing is working on this much more now and unflattering stories showing up in the Wall Street Journal, etc. have made it an issue of sorts.

6. Don't worry too much about the language issue. I've worked all across China and Asia for 17 years and while I do speak Mandarin, I don't speak Bahasa, Vietnamese or Thai and I've never once had a problem with language during a business meeting. In fact, I generally choose not to use Mandarin for business while in China because one or both sides always seem to produce a young Chinese man/woman who's English is superb. The other side knows you're foreign, assumes you can't speak Mandarin and you'll be accommodated but you'll want to check into translators for hire (hotels often have such lists of people. You're law firm will also have suggestions, etc.).

7. There are loads of books on Chinese culture and customs, you can throw those in the trash as such books are full of useless crap that nobody will care about. You're not Chinese and the Chinese know it. Don't worry about it. Be polite and be professional and be open to new foods and drinks and that should be good enough. One word of caution though, Americans are generally very direct and confrontational. If you are like this, be less so. Getting angry, shouting or bullying will fail. Be polite but firm when disagreeing.

8. The whole Gaunxi thing is, I believe, largely overblown. I've never known of a foreign businessman with a good product/idea who was not able to meet with who he needs to meet with in China. I actually think guanxi is much more important for some Chinese guy from Xiamen going to Beijing for the first time than for a senior executive from Cleveland going to Shanghai for the first time. If you are a foreigner and you work for a "known" company, someone will take your calls or requests for meetings but you might want some help (your law firm, your local staff, etc.) to determine who is the appropriate person(s) that you should meet with. If you're a foreigner who works solo you'll have more trouble plus you'll need to go through the process of figuring out who is actually important for you to meet. A quick tip. It is often easier and more beneficial to meet with the target's "right hand man/woman". So rather than focusing on meeting with the Minister of Widgets for example you might want to try to meet with the Minister's senior adviser as the adviser will often have the Minister's ear.

9. This is a major one. Americans communicate so that if I am the one speaking it is up to me to make sure that my point is clear to the listener. It is my duty that my message is understood. Chinese communicate in a way so that if I am the listener, it is my duty to correctly interpret what the Chinese speaker is saying. So when talking with Chinese you'll often be told things that seem weird or out of place, listen to these things carefully as the real meaning will be delivered to you via such "hints", "observations", etc. This takes loads of practice but if you're there a lot you'll be able to determine the "noise" from the "meat" so to speak. In general, you won't be told anything directly you'll need to pay attention and rely on a Chinese friend to help you understand what is really going on.

10. That I initially only had 9 items has been bugging me; so here's number 10. Above I mention that I believe guanxi is overblown regarding its importance. However, when people discuss relationships (not necessarily guanxi/connections), I have found that building relationships does matter and it really doesn't take too long if you're personable. Some of the other comments point out the importance of dinners and drinking, etc. Such dinners are allow you and the other side time to build a relationship before getting down to business and satisfy the Chinese cultural need to be a good host. Eat and drink with the Chinese group, relax and enjoy the evening and conversation. You'll probably not discuss too much business at first but enjoy the conversations, questions, etc. Business will come later at a more appropriate time.

Good luck.
 
I can only tell you what i have done so far.
I got on a plane and went to the city where i wanted to find programmers. I had a friend there already, who had worked for us for many years. I found a local whiz kid and put my trust in her. It has worked out so far. I setup business in china with no problems. They will help you at every step, business is business.

That being said, it was the most paperwork i have ever seen and it was all in Mandarin. It takes about a month of everyday work to setup. I got mine done faster because i was friendly and when people would say something overtly friendly i would ask them for a favour each time. :) Being nice and polite goes a long way in some countries.

In China it is about who you know if you are trying to get big contracts. I am not quite there, i will be marketing something to the chinese market by August/September. So far i have met some cool people just by standard networking. In my experience being in China is super easy if you are nice and polite and try to understand them.


The minimum investment is 100,000 RMB if you are actually setting up an office over there.

Bonne Chance :)

Are you actually located in China and manage everything remotely or do you manage it all from your office in the US/other country?

What product do you offer in China if you don't mind me asking? And can you call it a success (was the demand good enough)?
 
Are you actually located in China and manage everything remotely or do you manage it all from your office in the US/other country?

What product do you offer in China if you don't mind me asking? And can you call it a success (was the demand good enough)?


No i am located in Canada and manage remotely, but about to head to Korea to push our product so i will be going over more frequently. We have not opened to the public yet. So i don't want to share here as it isn't fully ready. I think it will be a huge success, and i can see some similar companies in the Chinese media starting to pop up. So i think it is a great time to be in China and trying to sell something there.



Time will tell. :)
 
No i am located in Canada and manage remotely, but about to head to Korea to push our product so i will be going over more frequently. We have not opened to the public yet. So i don't want to share here as it isn't fully ready. I think it will be a huge success, and i can see some similar companies in the Chinese media starting to pop up. So i think it is a great time to be in China and trying to sell something there.



Time will tell. :)

Keep me updated on how it all goes once you launch :) Especially on the media coverage and the demand.

Cheers!
 
Study the culture beforehand. They are westernizing a bit but are still largely behind in business culture. Make sure you have a firm understanding of nonverbal and verbal communication nuances before you talk to anyone that is Chinese.