Hey fluentd,
I am sorry about missing your email, it was likely overlooked or I may have thought I had replied to it. I'm receiving about 150 emails per day right now between the paypal notifications, form informations and actual customer emails, so it is possible that occasionally something may go overlooked however hard I try. My inbox has blown up since making my thread on here and it seems as if everyone on WickedFire had started ordering from me (lol not literallly speaking of course) so the pressure is quite high and I have not trained a VA yet to help take over some of the weight (which I am in the process of doing)
However the sure fire way to reach me is skype: phillpierce
I will definitely get back to you on skype. If the articles weren't satisfactory we can of course do revisions or we can even provide you a refund, no problem. We do our best to get it right though.
I'm buried under work at the moment, yes. I'm training approximately 2 dozen writers as we speak, upgrading all of the training manuals, hiring proof readers and project managers and launching another service on here and elsewhere within the week alongside managing several other businesses. The training of writers even with the processes and material I have in place is a challenging task. I see some other guys on here, who I will leave un named post projects on various outsourcing sites and selecting literally almost everyone who replies. Sure that makes meeting demand pretty easy, but I'm trying to stick by quality as much as I can and if something is not in order the writer is either asked to improve or let go. I'm trying to get TAT down as much as possible which is going to require a very flexible and strong infrastructure to support. I have approximately 14-16 hour work days right now managing everything going on right now, but I'm not going to complain. I love the work because that's what brings home the bacon and I have the composure to meet it. But I'm indeed incredibly busy, and I do my best to get back to everyone without question. If I do not get back to you in a day don't hesitate to skype me. It's easy and I'm almost always available.