Family Member: “I am calling to tell you she died in January.”
The Bank: “The account was never closed, and the late fees charges still apply.”
Family Member: “Maybe you should turn it over to collections.”
The Bank: “Since it is 2 months past due, it already has been.”
Family Member: So, what will they do when they find out she is dead?”
The Bank: “Either report her account to frauds division or report her to the credit bureau. Maybe both !”
Family Member: “Do you think God will be mad at her?” (I really liked this part !!!!)
The Bank: “Excuse me?”
Family Member: “Did you just get what I was telling you? The part about her being dead?”
The Bank: “Sir, you’ll have to speak to my supervisor.” !
(Supervisor gets on the phone)
Family Member: “I’m calling to tell you she died in January.”
The Bank: “The account was never closed, so the late fees and charges still apply.” (This must be a phrase taught by The Bank!)
Family Member: “Do you mean you want to collect from her estate?”
The Bank: (stammering) “Are you her lawyer?”
Family Member: “No, I’m her great-nephew.”
The Bank: “Could you fax us a certificate of death?”
Family Member: “Sure.” (fax number is given)
After they get the fax:
The Bank: “Our system just isn’t set up for death. I don’t know what more I can do to help.”
Family Member: “Well, if you figure it out, great ! If not, you could just keep billing her. I really don’t think she will care.”
The Bank: “Well, the late fees charges do still apply.”
(What is wrong with these people??!!)
Family Member: “Would you like her new billing address?”
The Bank: “Yes, that will help.”
Family Member: ” Odessa Memorial Cemetery, Highway 129, Plot Number 69.”
The Bank: “Sir, that is a cemetery!”
Family Member: “What do you do with dead people on YOUR planet?!!
