When complaining about Paypal, most people leave out a part of the story.
Like us, Paypal is in it for the money and they are going to make profitable decisions. I don't see an incentive for Paypal to close/freeze accounts without just cause.
People are going to be more vocal about Paypal's actions because, for most people, they are crucial to running an online business and there aren't any comparable alternatives if you do get axed.
If you want to reduce the risk of losing your Paypal account, then I suggest you do the following:
- Don't fake your Account Information.
- If someone requests a refund, issue it. Fighting it puts you on Paypal's radar and it's rarely profitable to fight the refund.
- Keep a solid bankroll. You don't want a string of chargebacks/refunds/whatever to push your account into the red. Once again, this puts you on Paypals radar. It only takes so many times before they decide dealing with you isn't worth it.
- If your doing something shady, do it through another payment processor.