Huge Facebook Error



Glad to know I wasn't the only one - I've been checking my FB stats quite a bit throughout the day because I was testing some new ads and tactics...I had several hundred clicks on an ad as of noon-ish, and when I checked again around 5 or 6PM, it said I had received maybe a few thousand impressions and no clicks. My spend also dropped to $0.71.

Pisses me off because it makes their reports useless, but I may have gotten a few hundred clicks for free. I was already planning on taking a break from FB for a few days to figure out my next strategy, so I haven't tried to submit any ads.
 
I would suggest taking a screen shot and sending it to them asap.

volknet said:
How annoying of course the day I can't pause is the day I NEEDED to pause.

Gonna ask for a refund of clicks during the error since I received over $1700 dollars worth of traffic that I didn't want / that I couldn't use... >_<.

Tried pausing everything I could and it still served impressions.
Click to expand...
 
Typical BS... I'm going to have to stop referring patients to them if this continues:


Thank you for alerting us to this issue. We are aware of the problem that you described and are working quickly toward a solution. Sorry for any inconvenience. We appreciate your patients.

In the meantime, let me know if you have any further questions.

Thanks!

The Facebook Affiliate Team
 
You must log in or register to reply here.
Top Bottom