So here's the situation, I receive an email telling me that due to fraudulent activity my account has been innactivated and all payments have been witheld and voided.
Having commited no fraudulent activity that I was aware of I emailed them back to find out what was going on and apparently I'd sent some ghost leads.
Not even knowing what a ghost lead is I email back again and they explain that it's a false lead in the sense that a pixel fires on their system indicating a lead but no information was collected.
I send another email back trying to clarify my understanding of the situation and ask if anything can be done about it. No response, so I email again and still no response.
What can I do? Any suggestions? I had $6000+ in unpaid earnings with them.
I was thinking I might give them a phone call, don't know what to say though, still not entirely sure I even know what a 'ghost lead' is or how I could have sent them.
Having commited no fraudulent activity that I was aware of I emailed them back to find out what was going on and apparently I'd sent some ghost leads.
Not even knowing what a ghost lead is I email back again and they explain that it's a false lead in the sense that a pixel fires on their system indicating a lead but no information was collected.
I send another email back trying to clarify my understanding of the situation and ask if anything can be done about it. No response, so I email again and still no response.
What can I do? Any suggestions? I had $6000+ in unpaid earnings with them.
I was thinking I might give them a phone call, don't know what to say though, still not entirely sure I even know what a 'ghost lead' is or how I could have sent them.