PAYPAL Destroy My Business

Status
Not open for further replies.
I have so may times, people chargeback for no reason and I coudnt do anything..they have no arbitration system..
 


I experience it too last year and i was like you, I was disappointed at that time.

I dont know why they're that thing...You know what I did? I created another account but when i recieve payments i transfer it to my bank account.
 
Aequitas said:
This is not entirely true most people think this but PayPal has told me that people buying intangable items online using PayPal are not covered for un-delivered products, I've had this happen lots in the past with assholes who get the product then take out a dispute against you to get there money back.

What you need to do is track everything, the payment amount, payment date, there IP address, once they click the download link re-log there IP address to know that they did download the product, save everything you can from PayPal.

Then when this happens take all that information and present it to paypal saying ok I sell intangible goods and this is what I do to proove that this person really did download and recieve the item they paid for then show them all the info and explain to them how it goes.

Most of the time PayPal will then side with you because the buyer is like umm what and doesn't know how to respond with all the evidence against them so PayPal sides with you.

If it gets too out of hand and its a smaller amount then save yourself the time and give them a re-fund.

But if this is something that is happening to you lots then try out this method.
Click to expand...

Thanks for the advice. I'll try to track more info and see if that helps.
 
Just an update...

PayPal closed my account and I have to wait 180 days to get my $1.8k back but...

2 of the unhappier buyers who lost their PayPal claim against me decided to chargeback and PayPal allowed them even after I won the original claim...

Fuck eBay and PayPal... Fucking 4yr+ PayPal account and 6yr eBay account gone over some bullshit...
 
PayPal is very good as a payment aggregator i.e. a one-stop-shop for paying for your internet doo-dads.

BUT, if you want to take payments with it, I dunno, sign up as a different entity, like a company, and only access the site with a different browser and IP number, like with a dial-up account, always.

There's a reason a site like paypalsucks.com exists, and it's mostly gripes by merchants, not customers.
 
After reading this post I have taken out a large sum of money from a checking account that is linked to paypal. I have moved this amount to a new checking account not linked to paypal. Is this wise? Or am I just being paranoid ?
 
Well we now have credit card and paypal is cleared but those credit cards charge 2.3% - 4.5% + monthly cost ...

These days people still want paypal and that is why I have to keep them .

We get more paypal payment over the C.C ...


On taking the money out into a different account.
Well not sure how you use paypal but if a dispute happens and your account is negitive your bank account will still be asked for funds...


As for those talking about my baddd spelllllling are you my old english teacher trying to grade my english ??
 
If you must link PayPal to a bank account, link it to a secondary one, not your main one. I understand they can 'dip in' to your bank account. Too bad for you if money is tight when they do.

From memory: PayPal had a big struggle against fraudsters. It got quite used to closing merchant's accounts and keeping their money. It's like a bank, but less regulated; they've got your money and it's up to you to prove your sales are legitimate, for you to get it back.
 
I have read a lot about this website, merchantinc, that offers a paypal alternative but I heard that they charge a lot of money for the service when Paypal is free. Yet, paypal seems to be able to do whatever they want with YOUR money. Somehow that's not fair either. Oh well, I guess you just can't win either way.
 
Google checkout is an alternative - but to my knowledge does not support subscriptions yet. This is one of it's major shortcommings. It is also a bit less mature as a product.

But PayPal has been very slow to evolve since its initial success - so it will be good if Google gives them a run for their money. Ideally I'd like to see a 3rd competitor in the space.

After that you have to roll your own solution with a payment gateway and internet mercant account. Doable - but complicated.
 
Before you put your entire business in the hands of one company, did you ever do a web search for complaints about the company? I don't see how one could use paypal and never even hear about those stories.
 
Paypal are fukin assholes, they ban accounts and give you automated responses which really pisses me off.
 
paypal sucks big time..i've moved to google checkout..its far better..though thrz an initial investment..still i like it..n the best part is i can withdraw money from anywhr with the payoneer debit mastercard..
 
I have got great reviews about the Payoneer card. It sounds great. The fees are very reasonable compared to other services.
 
Tedel said:
So far I have no complaints about Xoom.com
Click to expand...

Sound advice!

for anyone unfamiliar with XOOM.COM

it is like a western union... for paypal. Only thing that may make you uncomfortable is the fact you must provide all your personal info to receive payment... but really not much beyond what one could see on paypal.

Google checkout has been recommended as a alternative, I personally would not recommend Gcheckout, they closed my account as soon as I emailed them for help. I noticed this everytime I would try to ask gcheckout for help via email, they would automatically cause a problem for me...

If paypal suspends your account, you should always have another option open. You can refund your customers through paypal even when account is limited, and ask them to resend payments through another processor.
 
Pa yp al = Epic Fail

I have been burned, not for much only fifty or sixty bucks.. But I learned to NEVER NEVER NEVER Use paypal for selling and ONLY ON OCCASSION for payment. My CC Provider (My Sig as a matter of fact) are VISA/MC backs up purchases and I can do a Charge back if I need to.

Pa yp al has a history of burned and tortured clients going back 5+ Yrs..

-Mus
 
i don't ever have any problems with paypal, call them and be super nice - keep track of all your sales, Tracking numbers will always help you win. if its a digital product, save sales emails and server logs showing that they did download the product. IP address to paypal is the same as a tracking number to them.
 
Status
Not open for further replies.
Top Bottom