Rebill Statement Name - What do you guys use?

Status
Not open for further replies.
Expanding on Cyp, I will just reinforce that communication is key always. A lot of times you can get these reversed just by calling them up and explaining again what they got themselves into.

Having a good processor can always help and a good gateway provider. Mine are very helpful in resolving these sort of issues!

Who are you using (mine seem to be run by morons).
 


Thanks for the reply. I am doing a legit rebill this time around, but the thing is that it is an enhancement product for men and I want to stress that everything is discreet for obvious reasons. I am going to keep the name very generic and of course with the phone number.

Yes I know about the retrievals, but CB's are inevitable and of course it is just nice to keep all inquries to a minimum!


Since you're doing a legit rebill I would make the descriptor phone#CompanyName.

To help customers recognize the charge, tell them in the confirmation e-mail of their order what to expect the charge to appear under. This will help a lot and at least get more customers to call in.

This all depends on how aggressive you are with the rebills and what kind of processing structure you are setting up. Feel free to PM me and I can give you some more in-depth info.
 
Status
Not open for further replies.