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Current problems and requests:

1. I cannot add a keyword using Firefox (linux and windows) to an existing group/domain. The green thing just sits there scrolling after I hit the green submit button.

1a. By default when adding keywords, I want .com to be chosen. Right now it's .co.uk

2. I'd like to set the following defaults:
- Sort by traffic (descending)
- Always show ALL keywords

#1 is most important, #2 is a minor annoyance.

Thanks!
Berto
 
Current problems and requests:

1. I cannot add a keyword using Firefox (linux and windows) to an existing group/domain. The green thing just sits there scrolling after I hit the green submit button.

1a. By default when adding keywords, I want .com to be chosen. Right now it's .co.uk

2. I'd like to set the following defaults:
- Sort by traffic (descending)
- Always show ALL keywords

#1 is most important, #2 is a minor annoyance.

Thanks!
Berto

Thanks for reporting. Are you using the newest v4? We've tested in virtual machines for linux, mac and pc on both 3.6 and the brand new v4 without issue.

We will be fixing 1a and consider 2.

I checked my account this morning and noticed that the rankings appear to be working normally again in accuracy. Kudos.

Good to hear. <3
 
Tried to add two keywords last night, it just kept on loading for about 2 hours before I finally said fuck it and closed the tab.

We can't reproduce any bugs with submitting keywords. Everything seems to be working correctly in latest versions(and most previous) of chrome, firefox, and safari (we don't support IE). It's completely possible that there is a problem with some combination of OS/browser, but we really need some one to confirm this with some more details so we can fix whatever the issue is.
 
It's two specific keywords, everything else will add fine apart from these two keywords. Win7 with firefox, although it doesn't work when I try it with chrome either.

Just tried it on windows 2008 server edition with firefox and chrome and it still doesn't work.

Even if you guys can just add them manually that's fine, I just need these keywords added ASAP.
 
It's two specific keywords, everything else will add fine apart from these two keywords. Win7 with firefox, although it doesn't work when I try it with chrome either.

Just tried it on windows 2008 server edition with firefox and chrome and it still doesn't work.

Even if you guys can just add them manually that's fine, I just need these keywords added ASAP.

PM your account and keyword information over to me and I'll see what's going on.
 
Just wanted to announce a big performance boost.

The latest build of the SEscout platform, rolled out yesterday, handles data more dynamically. Basically, what this means, along with more consistent data streams for all users, is that new keywords added to the system will return rankings within a couple of minutes. So whether you add one keyword or 1000 keywords, your dashboard will show rankings for those new keywords within just minutes!
 
Thanks for a fantastic job you keep doing with your freakin' amazing product. I've got seriously addicted to it.
 
Would it be possible to add a refresh button to instantly check the current rankings? It'd be nice if we didn't feel like waiting for the hourly updates.
 
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