Should I keep them or drop them and move on?

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100.ct

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Jul 29, 2007
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Late last week, I started a test PPC affiliate campaign for a well known merchant. brand. This particular merchant has many brick and mortar retail outlets across American. They sell many different product.

The keywords were narrowly focused. into one the main adgroup. All keywords were of the type:
"merchant.com coupons" and "merchant.com discount code" or a variation of these.

The landing page was from a Wordpress blog. It first list the current coupons, and specials for this merchant. Then its presells the customer by listing the features and benefits to the potential customer.

Over the coarse of 3 days over 130 clicks with over 1600 impressions were generated by my ads. But I made zero affiliates and hemorrhaged over $30.00. Needless to say I quickly paused the campaign.

The landing page, in my humble opinion, was made well enough to get at least a token sale inspire of itself. But I made zero sales. Now I'm trying to figure out why.

Here are my theory:

Since this merchant is a well known national brand with nation wide brick and mortar retail stores, most online searches for this merchant's coupons are from people who intend to shop at the offline store. They were merely searching the net for a coupon or code to give them savings at the offline store. If that was the case then they were not truly a potential customer because they did not intend to by anything online.

There seems to be some evidence to this based on this marketing article: http://www.mediabuyerplanner.com/20...nline-buy-locally-still-rely-on-yellow-pages/

Now I have to decide whether or not to continue promoting this merchant.

Based on the facts I told you so far, if you were in my shoes, why you continue to promote or not promote this merchant?

This merchant has thousands of different products to sale may be I should researched and choose one of them to promote?

Can a general conclusion been drawn about using PPC to promote merchants with a national offline presence? Can we conclude that these merchants make less than idea merchants to promote since many clickers are using the internet for research with no intention of ever buying anything online
Is it a best practice to stick with merchants that are almost entirely online so there is less likely that people will finally make their purchase offline.
 


I guess it depends on the merchant really. Sorry to give such a predictably vague answer but there are no simple solutions without more information to go on. Whilst you may view the offline shops as potential leakage points it will depend on the industry, there are plenty of cases where the opposite is true in that customers go to the physical shop to see the products and THEN buy online to get a better deal. In such a case you would be laughing.

Having said that though, 130 clicks still isn't a very big sample size on which to base anything. Have you checked that the links actually track correctly? Could you try arranging a voucher code with the merchant that is for online only use?

Also a point of terminology - you don't 'make' an affiliate, that's what you are if you make sales that is!
 
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