What should I have done?

Then, leave. You don't need a response. You just need her to start thinking. Plant the seed. Probably won't do any good, but it may just accomplish your goals.

This seems like sage advice. There isn't a whole lot one can do in these situations beyond casually pointing out other, more effective, beneficial methods of child-rearing.

That said, here's what Dexter would do:
[ame="http://www.youtube.com/watch?v=xABNYeJRJX8&playnext=1&list=PL6221E35810C34C34&index=14"]YouTube - Dexter kicks Barry's ass "By the way, that's your Kidney" (DEXTER - Dexter beatdown scenes 1)[/ame]
 


LOL that's not why I guessed that. What white people say "beat yo ass" and preface sentences with "Girl" this and "Girl" that? Poor parenting skills obviously run the racial spectrum, if it doesn't rise to the level of physical violence you can't really do much. But even then, what distinguishes a character-building spanking from assault? Do I want crazy leftists at CPS deciding that? Hell no.


She was probably black anyway, turbo is just doing the proper liberal thing and covering it up. Doing so help alleviate some of that white guilt that she is forced to carry around with her everyday.
 
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I was beat vigorously when I was young for doing dumb shit.. didn't get grounded or got my favorite toys taking away (snes)..but I grew up fined...trailer trash mom need too be beat herself.
 
#1 you have no knowledge of the context on why she would say that. Maybe the child is a little prick, maybe the moms stressed out who knows. If you think that's bad you didn't have tough parents growing up.

You may see child abuse I see a parent trying to be a parent and I wish more parents would be parents. If she didn't hit the kid I don't see anything wrong with it.
 
Without getting into the middle of the situation between the mom and daughter, you can diffuse it by distracting them both. Rather than confronting the mother or trying to protect the child, simply decide that you're dying for a coffee and you have to have it RIGHT now. Walk up to the door and tell the girl, "Don't worry about the door - I've got it!" and go inside while being sure the mom sees you and hears you.

You haven't said anything inflammatory and you've made sure that the mom knows someone else is aware of exactly what is going on. It's a very sticky situation to correct someone's "parenting" style - if that's what you want to call this. Since you didn't witness the child in immediate danger, CPS likely wouldn't do anything. There probably wouldn't by any sort of follow-up. I work in a profession where I've reported things to CPS and unless it's pretty dire, nothing is usually done. The best thing to do if you don't need to physically protect someone is to diffuse the situation with distractions, humor or a innocent request to be helpful.
 
I was a lifeguard at Schlitterbahn in college. Used to see that sort of thing ALL the time.
 
Yeah, I've seen stuff like that too. It pisses me off as the kids are pretty innocent and look up to their parents, who should know better.

I find it hard to ignore and my feelings usually show very quickly, a 6 foot 250pound+ turning around abruptly glaring at you usually shuts them up pretty quick. I have never actually said anything though as it would probably make the situation worse.

One of my mates used to run a community centre taking care off disadvantaged kids and used to see some of them come in with bruises, obviously from their parents. One day when a drunken dad came in to this guys centre and started to shout to his son "move your f**kin as" , we're going home".

My mate (he's a bit shorter them me but built the same way) lost it and grabbed the dad by the collar, took him outside (slamming him violently into every wall and door on the way ) and told him
"Do not ever, and I mean ever swear in in my center again and if I ever see any more bruises on your son again, I'll come and break every f**kin bone in your body".

That bloke never came to the center again and more importantly, there was no more bruises on his son after that.

Apart from that one time though, he tried not to interfere with the parents. He told me
some of them were real low life and would take it out on the kids when they got home.
 
You could turn around and say "please can you not swear there are impressionable kids around" and then look at her child.
 
Whatever colour she was, she was clearly one of the poor.

So the correct thing to do would be to have your butler thrash the woman severely for disturbing your peaceful morning with her uncouth shouting.

And then handed her an educational pamphlet on the benefits of voluntary sterilisation for people of her sort.
 
So you would rather have the government stay out and allow children to get beaten?

Nice: black and white thinking, AND a "wont someone think of the children!" thrown in. A+ (would be an A-, but your argument is so succinct it could be tweeted)
 
Such a futile manner. Idiocracy in action.

Turbo, the best thing we smart and good people can do is breed just as much as these idiots do. Drown out this hopeless nonsense with a QUALITY generation that will be better than theirs (sucks to say, but that girl is likely going to turn into her mother). But it ain't gonna happen, sadly. Idiocracy it is.
 
^^Wishful thinking that will never happen as long as a welfare check grows with the number of children in the household.

EDIT: should have read all the way to the last sentence. you said it already.