Dude, you come across as a big douche bag in this post.
If you were 'really' secure in 'who you are' and 'what you do', you wouldn't have to threaten anyone. All you are doing here in this thread, is shouting 'Look everyone - how long my dick is!!!'.
I get what you are saying with being frustrated with a big company. However, due to so many policies and procedures, human beings complicate these processes (cause they actually have minds of their own and each person interprets a rule 'differently') things can go sideways quickly. Understand that sometimes the process breaks. If you want to do something about, be smart about it.
Understand how business works and how large corporations do business.
Example: When they first allowed number porting for cell phones, I switched from Verizon to AT&T. After 4 weeks and over a dozen phone calls spending probably 5-6 hours on the phone trying to get my old phone number activated, I still had not resolution. They completely screwed up my order and the last person I talked to said: "Well, I re initiated the port again and in two weeks your old number should work". I'd had it.
Did I scream and yell, throw a hissy fit and threaten the lady? Nope.
Instead, I went to AT&T's website, found out who the CEO was, board of directors and senior VP's for AT&T at the time. I found out, what the internal email address scheme was for AT&T and acquired these 'internal' email addresses for all those folks.
Then I wrote a letter, outlining exactly what happened, who I was on the phone with, how much time and aggravation I had etc.
Emailed that letter To: CEO CC: Every director and Senior VP I could find.
Guess what, within 10 minutes one of the Senior VP's responded to me. The next morning at 6:45am (I sent this about 6pm) I had a personal email from the CEO apologizing and saying he'll get it fixed. By 8am I had a phone call from a line tech saying everything was fixed and if we could run some tests. Which we did successfully. By 10am I had two more supervisors call to verify that everything was working. By noon the CEO's secretary called and apologized and comp'd me 2 months of cell phone service.
If THAT would have not worked, I would have contacted all of the major shareholders for AT&T etc..
Long story short, my point is: most people here, have some incredible skills. Be creative... When dealing with big companies find out, who the people are, that CAN help you and contact them directly. You'd be surprised how helpful and apologetic they are if you are a) calm b) reasonable/factual and most importantly c) non-threatening. Nobody likes a douchebag.
Remember that they are in 'business' for the same reason you are and don't like to see things 'fucked' up. If they get enough 'calls' due to a certain situation - they will FIX it.
Oh, one last thing: VD is the BUSIEST day in the flower industry by far. My local florist tried to hire a ton of help and couldn't find any for that day. Apparently people aren't interested to work only for 2-3 days. Ordering from a big company might be 'easy' but not necessarily smart. Contact your local florist, check out their website and then go down there and meet the owner. If you get along, make friends with him and offer your SEO services in trade.
Help him make money and I bet, your dear wife will receive 'special' arrangements on every occasion....