Which is why he has a 2 week ban. Never seen him say anything that doesn't make it clear what a retarded deuchebag he is.
My EPN account is closed! WTF???
- Thread starter turbolapp
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Jameel's a racist little bitch. You should add a couple of months onto those 2 weeks.
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That's BS that this happened to you, turbo. And I doubt you're going to get much help from support. They'll just assume you weren't paying attention, then tell you something like 'Remember what the page said, this account closure is irreversible'
Time to sit down and redo a bunch of work to move over your phpbay sites to your new epn account.
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That's BS that this happened to you, turbo. And I doubt you're going to get much help from support. They'll just assume you weren't paying attention, then tell you something like 'Remember what the page said, this account closure is irreversible'
Time to sit down and redo a bunch of work to move over your phpbay sites to your new epn account.
Good. I hate that guy.
Make the ban permanent.
He has enough posts that I hesitated to do a perma ban. If he fucks up again, he's gone. He's lucky I'm a jolly drunk.
I know, that's exactly what they will do. I only hesitate because if I reopen another account, I'm afraid they'll freeze it because the system will red flag it or something...you know closing and reopening new accounts...? I've decided to give them the 48hours so by mid afternoon, if I still haven't heard anything I'll open the new account.
BTW I tried the live help thing and they were complete retards. They just kept forwarding me the epn feedback/email link and told me there was nothing else that could be done. I find it hard to believe that a company as big ebay only has one method of communication and no way to escalate the situation. Plus I'm probably competing with all the emails (a flood of them I'm sure) that are questioning the new ACRU change that went into effect on Friday.
Update:
Account still closed. I've been getting about one response a day from them all canned responses. Last one was:
Thank you for contacting us again regarding your eBay Partner Network
account.
Unfortunately our Network Quality team is very busy these days, and we
apologize for the delay in responding on behalf of them. I hope your
case will be resolved as soon as possible.
This could take a few more days, weeks or months. who knows? I've been contemplating opening up an account in my husbands name but didnt want to cause any red flags or confusion on their part (which seems easy to do).
What would you guys do?
Account still closed. I've been getting about one response a day from them all canned responses. Last one was:
Thank you for contacting us again regarding your eBay Partner Network
account.
Unfortunately our Network Quality team is very busy these days, and we
apologize for the delay in responding on behalf of them. I hope your
case will be resolved as soon as possible.
This could take a few more days, weeks or months. who knows? I've been contemplating opening up an account in my husbands name but didnt want to cause any red flags or confusion on their part (which seems easy to do).
What would you guys do?
Turbo I didnt see this mentioned anywhere but maybe you should go with PepperJam either for good or until you get it resolved.
"I hope your case will be resolved as soon as possible?!?!?!" That has got to be one of the worst customer service emails I have ever seen. Using "I" is bad enough, and "hope" should never be in there unless it's "I hope you'll reconsider and become a client again soon."
Yikes. Sorry Turbo.
Thought I would provide an update as I know a few others have been having problems.
I got a final response today:
Dear Lauren,
Thank you for contacting us. We have opened a bug request for our development team to further investigate. In the meantime, you can re-register on the eBay Partner Network with the same email address.
Regards,
The eBay Partner Network Quality Team
I emailed back and asked them if doing this would open the same account. Their response:
Brilliant. So I would say don't even bother waiting for a response if you account has been closed. Just open a new one.
I got a final response today:
Dear Lauren,
Thank you for contacting us. We have opened a bug request for our development team to further investigate. In the meantime, you can re-register on the eBay Partner Network with the same email address.
Regards,
The eBay Partner Network Quality Team
I emailed back and asked them if doing this would open the same account. Their response:
Dear Lauren,
Unfortunately, the account closure is final, and you will need to set up your campaigns again.Brilliant. So I would say don't even bother waiting for a response if you account has been closed. Just open a new one.
EPN is by far the worst network I've ever worked with.
Not only is their team lacking in the basics of the IM game, they also seem to have a fetish for randomly closing people's accounts... Not that that happened here, sounds like a bug with firefox possibly.
Regardless, I would advise you attempt to switch over to pepperjam.
Not only is their team lacking in the basics of the IM game, they also seem to have a fetish for randomly closing people's accounts... Not that that happened here, sounds like a bug with firefox possibly.
Regardless, I would advise you attempt to switch over to pepperjam.
You are the biggest retard here if you are suggesting using PJN over EPN.
Instead of asking me why, go & do some research you fucktard. Google is your friend!
Yea I know all the reasoning behind staying with EPN, but EPN really is crazy. I don't know if you're aware, but EPN recently had a episode of closing people's accounts for no real reason, add that onto how quick they are to ban and completely forfeit all your money for the TINIEST detection of blackhat or 'low quality'(as they call it), and you're just asking to get burnt.
with a cigarette. in the eye.
What would being with PJN offer compared to EPN? Why do you think affiliates under PJN would be immune? Read the TOS. It clearly says that affiliates with sub-affiliates/agents (read
JN) must provide information on their subaffs/agents and take action to remove them if EPN says so.
JN) must provide information on their subaffs/agents and take action to remove them if EPN says so.
What would being with PJN offer compared to EPN? Why do you think affiliates under PJN would be immune? Read the TOS. It clearly says that affiliates with sub-affiliates/agents (read
yea, but epn handed over the monitoring to pepperjam, so TOS or not, the reality is, EPN employees are monitoring EPN accounts, not pepperjam accounts.
You really have no clue what you are talking about. Become an agent, see how it works. Then eat your words.
No wonder there are so many clueless affiliates doing the rounds lately. They come to forums and read crap like what you posted thinking you actually know what your talking about.
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