The Merchant/Advertiser Scrubbing and Shaving List

xmcp123

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Sep 20, 2007
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Ok guys. As discussed in a million other threads, scrubbing and shaving is getting to be a problem. So this thread is meant to be a running list of merchants and advertisers that scrub and shave unacceptably high amounts.
Don't use this thread for ones that are scrubbing legitimately (low amounts that truly could be duplicates, piss poor traffic, etc). Just the rat bastards.

The networks aren't policing it, so I guess it's time we do.

This post is going to be kind of long. I just want to get some rules out of the way, and ways to recognize issues that are NOT scrubbing/shaving.

Also, in pretty clear cut cases, I'll do my best to track down who the merchant behind the offer is, their other offers, etc.

Some Ground Rules For Posting Here:(open to suggestion/change)
1 - Don't just say "they shave". Explain the situation, what leads you to believe this, etc.

2 - Screenshots are good. Blur what you want, but show some different date ranges, and describe what happened. IF you adjusted anything significant within the campaign, analytics data is preferred instead of data from a network.

3 - For right now, only WF regulars should post in this thread. At least until we see how it works out.

4 - If you are running anything other than the mainstream traffic sources, tell us. Be as specific as you can without hurting your own business. Same thing if you're running a somewhat misleading ad ("How much does insuring a Lamborghini cost? Click here to find out!")

5 - Before you post, if possible, try to find someone else that corroborates your issue (if possible). If not, try to find a competitor's conversion rates. Niches DO die off. Really. So do traffic sources. Make sure that's not the case here.

6 - No matter how you cut it, this is going to be an aggressive thread. If an advertiser or network responds, please keep a level head. Dialog is good. Dialog fixes problems.

-----------Spotting a Heavy Scrub/Shave Accurately------------

When You See a Sudden conversion rate Decrease: Make sure EVERYTHING else stayed the same. The different traffic sources, landing pages, avg. position, etc. There's a lot of factors that affect this stuff, and scrubbing/shaving should be the last thing you check, not the first. Also keep in mind that niches go cold. So do offers and traffic sources. If you're running more than one source, make sure the dive is across the board.

When your test lead doesn't go through: Clear cookies, make a new e-mail, get a new IP. Make sure the zip code enters matches up with the IP you used. Talk to the network if you do this, as some could regard it as fraud(especially if you didn't run any volume on it)

When It seems Like it's Just You: It might be a justified scrub. If you're sending piss poor traffic, the issue is on your end.


With that said, let the games begin.
 
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I think this is a good idea.

I've actually come around a lot in recent months towards the networks. I've started working with only reputable networks and have a lot less problems w/ scrubbing. It's kind of opened my eyes that networks in general aren't as shady as I once thought, however, it's also opened my eyes that the advertisers are every bit as shady as thought. I'd been blaming the networks for shenanigans that were actually the advertiser's doing. I understand it can be part of the business model for the advertiser (just like hosting companies offer you unlimited space/bandwidth to get you to sign on, bizopps will pay you 45$ a lead and then shave you down) -- but there's no reason that such practices shouldn't be tracked either. Therefore, this thread definitely will be useful. I'll keep an eye on this thread and contribute as possible.

Props shady (yes, intentional pun).

Unfortunately, at the moment I have nothing to contribute -- have been working only with networks that are rock solid and advertisers that are as well, on physical-delivery offers (no bizopp crap, zip subs, etc.). I therefore currently have no complaints. Perhaps it's just me, but I have noticed that in general when a physical product is shipped to a customer the "legitimacy" of the offer seems to be higher. Scrubs are heavy on electronic items (ebooks, work at home kits, etc) and seem to be less so on health/diet/beauty/etc. sectors.
 
I'm going to open this up with True.com
I've sent 6 figures worth of leads to them on and off for over a year, so I know the drill.
The company is run by Herb Vest, who also runs a company that deals with ROI Optimization, which can be pretty easily ported to scrubbing/shaving.

They have a pretty common cycle. They open up the floodgates for a bit, ask for more traffic, then shove the EPC down to the ground. It comes back up later, then drops again.

I've been sending completed leads their way for awhile, and on good days 40% of the conversions aren't accepted(some of which may be legitimate; they have a big user base).
But on a bad day, you lose 65%+ of the conversions(35% acceptance rate).
Edit: Losing 70%. I was too generous.

The average age of my leads sent was in the mid 30s (around 34-37 years old) with some going considerably younger(none younger than 23 or 24), and some going considerably older.
It was using a variety of traffic sources that all dropped off at the same time.

To me, this indicates nothing to do with members already in existence, and is obviously more to do with "bend over".
The traffic was good, the ages were gold. Predominantly male, but some female too.

I almost got ahold of someone there once, but they actually hung up the phone before I even said hello(I would've thought thousands of leads would entitle me to at least that).
They "true"ly don't give a flying fuck about affiliates.

As it stands there are few people as aggressive as them in terms of advertising budget in the dating game, so they're a relatively necessary evil. But if you do promote for them and see your conversions dive, run the other way because they're not coming back for awhile.

(To their credit, nowadays leads are sometimes deferred to a random offer if they don't want them. This isn't always the case, and wasn't always the case even where it is now)
-----------------------------------------------------------------------------------
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Possibly outdated:
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I can totally agree with you on true xmcp123.

I used to send 1000+ leads to them every day and it converted nicely for a long time. Then the epc kept going down and down. I track every lead, even if they don't get accepted by the advertiser. Now I get an acceptance rate of 20-30% some days. It's pretty ridiculous. And I know the traffic is the same quality now as it was when True was begging me to send them more traffic. It seems like they beg you for traffic, then a couple days later they scrub the shit out of you to where you are barely or not even making a positive return. They really need to make up there minds. I really do see these in a way as theft.
 
So let me ask then - does this include advertisers that are members of WF? This could cause a shit storm, especially if certain individuals are shaving...not saying i've had problems, just asking in advance.
 
I can totally agree with you on true xmcp123.

I used to send 1000+ leads to them every day and it converted nicely for a long time. Then the epc kept going down and down. I track every lead, even if they don't get accepted by the advertiser. Now I get an acceptance rate of 20-30% some days. It's pretty ridiculous. And I know the traffic is the same quality now as it was when True was begging me to send them more traffic. It seems like they beg you for traffic, then a couple days later they scrub the shit out of you to where you are barely or not even making a positive return. They really need to make up there minds. I really do see these in a way as theft.
That is EXACTLY what happened to me. A couple times now. They ask for more traffic, then fuck you.
And apparently they're so important to the networks that run them(who know what they're doing) that they won't do anything about it. I really like the network that I run them through(who are active on this board), but truthfully I don't give them a chance very often anymore, which sucks.

Last time it happened I really hoped they might step up and do something, and I was pretty disappointed.

And by the way, the phone number for True.com's front desk(not customer support) is 972-374-9348
So let me ask then - does this include advertisers that are members of WF? This could cause a shit storm, especially if certain individuals are shaving...not saying i've had problems, just asking in advance.
Yes. And if they respond and can explain it, even better.
 
Great idea, it should be a sticky ;) I just hope it doesn't get ruined/closed due to people making baseless accusations.
 
Great idea, it should be a sticky ;) I just hope it doesn't get ruined/closed due to people making baseless accusations.
If yall don't mind me taking a bit more of a hardline mod role, I'd be happy to keep it clean.
Right now just need some people to post information. I may start copying parts of some threads(like the quality health one) over to this one.
 
Sticky this please, and I trust your judgment 100% when moderating so I wouldn't mind you being a 'hardline mod role'.
 
Great topic.

I've never been able to get a straight answer from the Advertiser's on this key point to shaving: if you submit a lead that already exists in their database, OR THEIR PARTNER'S DATABASE, does it count.

Note the emphasis on PARTNERS above. This is important because if you submit a lead that is unique to ADVERTISER1.COM but might already be a purchasing customer from their partner ADVERTISER2.COM, they consider this a dupe, even though your lead generated an action. These guys love to pool their databases together into one giant database that they dedupe against. It's unfair because even though Joe Shmoe paid $10 3 years ago to sign up to the site, if he was dormant until you sent him to another website owned by the same company, or a partner thereof, and he made another sale, you should be credited for it.
 
1) Designer cosmetics (maybelline, Mac, loreal).
Heres a tip: run it for one day. If you know what youre doing, you will get .28 ++ epc.
Just dont go more than one day. UK/USA/CAN.

2) Michael Jackson submit. I didnt run this but was told by two people it scrubbed right out of the gate. Ill try and get more specifics or you can pm me.

mind you, as with many submits, YOUR RESULTS MAY VARY...its just that with US, sending SOCIAL, search and content network traffic all scrubbed, across 3 different networks (for designer cosmetics).
-->CosmeticsCentre.uk.com
Who knows..maybe it was just us and our traffic didnt work out for them, rt after the 1st day.... :)
Ive got a few others Ill post shortly..
 
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I'd love to post up some bizopp offers that I "think" are shaving, but I don't have enough statistical data to actually back it up. Reason being is because almost every fucking offer is new to the table, or within a week or two which is hardly enough data to make accusations.

But when you switch to a good offer and then convert 15-20% on Day 1, then it all goes to shit (3-5% on Day 2 and 3) then you have to have a hunch that there is shit goin on (when all other variables are the same). I ran stuff for months straight that went with the aforementioned numbers, but almost all now I can't even get a week's worth of "normal" conversions before getting my balls scrubbed.
 
^ surely this is part of the biz ops problem.

A constant rotation of offers and "new" advertisers means that it everyone jumps on board sees some normal conversion rates, based on months worth of previous data before this shit started, and then it tanks.

BTW I am seeing exactly the same problem. If only they would get it together, go with a lower payout that works for them and run it solid.

From all the posts on this issue the only thing that the majority of us are looking for is CONSISTENCY.
 
1) Designer cosmetics (maybelline, Mac, loreal).
Heres a tip: run it for one day. If you know what youre doing, you will get .28 ++ epc.
Just dont go more than one day. UK/USA/CAN.

2) Michael Jackson submit. I didnt run this but was told by two people it scrubbed right out of the gate. Ill try and get more specifics or you can pm me.

mind you, as with many submits, YOUR RESULTS MAY VARY...its just that with US, sending SOCIAL, search and content network traffic all scrubbed, across 3 different networks (for designer cosmetics).
-->CosmeticsCentre.uk.com
Who knows..maybe it was just us and our traffic didnt work out for them, rt after the 1st day.... :)
Ive got a few others Ill post shortly..
Hmm. I remember the Michael Jackson one being an issue. Got a domain for it?

I'd love to post up some bizopp offers that I "think" are shaving, but I don't have enough statistical data to actually back it up. Reason being is because almost every fucking offer is new to the table, or within a week or two which is hardly enough data to make accusations.

But when you switch to a good offer and then convert 15-20% on Day 1, then it all goes to shit (3-5% on Day 2 and 3) then you have to have a hunch that there is shit goin on (when all other variables are the same). I ran stuff for months straight that went with the aforementioned numbers, but almost all now I can't even get a week's worth of "normal" conversions before getting my balls scrubbed.
How many conversions we talking about here? If it's a significant number, I'd consider it worth at least a look.
 
Another vote for sticky.

And regarding True issue, I thought it was only me. Ask for more traffic, but the conversion rates drop significantly for the following days. Again, I know it is nothing to do with the affiliate network side.
 
Another vote for sticky.

And regarding True issue, I thought it was only me. Ask for more traffic, but the conversion rates drop significantly for the following days. Again, I know it is nothing to do with the affiliate network side.

Same here. Told me that they'd accept as many leads as i could possibly generate, then on the next day EPC drop like a rock.
 
well...

I'd love to post up some bizopp offers that I "think" are shaving, but I don't have enough statistical data to actually back it up. Reason being is because almost every fucking offer is new to the table, or within a week or two which is hardly enough data to make accusations.

But when you switch to a good offer and then convert 15-20% on Day 1, then it all goes to shit (3-5% on Day 2 and 3) then you have to have a hunch that there is shit goin on (when all other variables are the same). I ran stuff for months straight that went with the aforementioned numbers, but almost all now I can't even get a week's worth of "normal" conversions before getting my balls scrubbed.
=======
Well, A) could be your pub id and your traffic didnt back out well, or,
B) straight scrub

Id make a post about it and make it conditional...that way people can test but know there is a strong chance it could scrub. Its funny..I can almost see this idea evolving..sort of a rating system for offers, by the PUBS.
But then again, which pubs will be honest.
=======
ps- The same goes for Google Red biz opp for me, except we NEVER got one conv with over 650 clicks to it (not to our lander, to the offer, and no, not direct linked. 61% ctr..)
 
I won't post any offers, but I was consistently pulling in 150-200 sales per day (15% CR, $5+ EPC) during Mar-Jun. I kept in touch with my AM(s) constantly regarding traffic quality and there never was an issue with advertisers being able to obtain their rebills from the customers I sent them. I also didn't promote this 2 offer one page bullshit (which also kills the whole rebill model), so I'd say my lead quality was pretty fucking good.

Nowadays, I wouldn't dare push that kind of volume to any of the current offers now as I'll end up losing money. I don't even hit triple digits anymore as the margins are now shit. I have been focusing my resources on other niches, as bizopps are almost becoming a waste of my time and taking up too much credit card room for such low profits. /rant
 
ps- The same goes for Google Red biz opp for me, except we NEVER got one conv with over 650 clicks to it (not to our lander, to the offer, and no, not direct linked. 61% ctr..)

This offer used to do really well, I used to see 15%+ CRs and then it went to absolute shite. I know exactly which one you're talking about (there are so many Red pages), but one would think: if it did well before, why isn't it doing well now? There is only one answer and that's the scrub (or could be credit card or backend issues as Smax mentioned), but if the CC issue was the case then credits should be issued.